Pool House Veterinary Group – Vets in Armitage
Clinic Overview
Pool House Veterinary Group is a long-established practice of more than 150 years and includes an RCVS-accredited Tier 3 hospital with advanced facilities such as MRI scanning. The group says its hospital provides 24-hour emergency care. Owner feedback is especially positive about small-animal care, with repeated praise for calm handling of nervous or rescue dogs and for taking time to explain results and treatment options clearly.
Pool House Veterinary Group is a long-established practice of more than 150 years and includes an RCVS-accredited Tier 3 hospital with advanced facilities such as MRI scanning. The group says its hospital provides 24-hour emergency care. Owner feedback is especially positive about small-animal care, with repeated praise for calm handling of nervous or rescue dogs and for taking time to explain results and treatment options clearly.
Services
- •Routine pet care: Reviews mention yearly vaccinations and check-ups, and the practice’s wider care for pets from first vaccination through to old age is noted on the website.
- •Consultations and diagnostics: Owners highlight thorough examinations, clear discussion of blood test results, and straightforward explanations of medical conditions and treatment choices.
- •Support for nervous dogs: Several reviews describe vets and nurses taking a gentle, patient approach, using dogs’ names, building trust, and helping anxious rescue dogs feel more at ease.
- •Advanced and emergency care: The website states that the group has advanced facilities including MRI scanning, and that its hospital is open 24 hours a day for emergencies.
- •Equine services: The website lists Equine Surgery as a specialty and describes an equine practice led by a European Specialist in Equine Surgery.
- •Health Plan: Owners mention a recommended Health Plan, though no further detail is available here.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ian (vet): Named in reviews for carrying out a very thorough examination, talking through treatment options, and keeping appointments running on time.
- •Vets and nurses: Reviews repeatedly praise the team’s calm, gentle handling of nervous dogs and their willingness to explain results and care clearly.
- •Reception team: Owners describe reception staff as friendly, efficient, informative, and accommodating.
Reviews
Google rating: 4.8/5 from 113 reviews.
- •Many owners describe the team as friendly, accommodating, and kind across the whole practice, including vets, nurses, and reception staff.
- •Handling of nervous and rescue dogs is a standout theme, with reviewers saying staff are gentle, calm, and patient in building trust.
- •Communication is another consistent strength: owners mention clear explanations of blood results, medical conditions, and treatment options, plus regular updates during care.
- •Feedback on value is mixed: one owner felt treatment was very expensive, while others describe the care as excellent and good value for money.
