Pool House Veterinary Group – Vets in Armitage
Clinic Overview
- Recent feedback is mostly very positive, with owners describing the practice as caring, helpful, and welcoming, and several saying their pets were looked after very well. - Communication is a consistent strength: reviewers mention vets explaining examinations, medical conditions, blood results, and treatment options clearly and in an easy-to-understand way. - Handling of nervous dogs stands out again, with owners praising the calm, gentle approach and the way staff help rescue dogs feel more at ease.
Services
- •Routine pet care: Reviews mention annual vaccinations, check-ups, and ongoing care for cats and dogs, alongside the practice’s broader website-stated care from first vaccinations through to old age.
- •Consultations and diagnostics: Owners describe thorough examinations, clear discussions of medical conditions, and easy-to-understand explanations of blood test results and treatment choices. Recent feedback mentions vets taking time to explain everything during appointments.
- •Support for nervous dogs: This remains a clear strength in owner feedback, with several reviews describing vets and nurses as calm, gentle, and patient with anxious or rescue dogs, helping them settle and build trust.
- •Advanced and emergency care: The website states that the group has advanced facilities including MRI scanning, and that its hospital is open 24 hours a day for emergencies.
- •Equine services: The website lists Equine Surgery as a specialty and describes an equine practice led by a European Specialist in Equine Surgery.
- •Health Plan: Owners mention a Health Plan/Pet Health Club, with one reviewer specifically recommending it.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alex (vet): Named in a recent review for being kind and for explaining everything clearly while examining a cat.
- •Ian (vet): Named by reviewers for carrying out a thorough examination, talking through treatment options, and keeping appointments running on time.
- •Vets and nurses: Reviews repeatedly praise the team’s calm, gentle handling of nervous dogs and their willingness to explain results and care clearly.
- •Reception team: Owners describe reception staff as friendly, efficient, informative, and accommodating.
Reviews
Google rating: 4.8/5 from 128 reviews.
- •Recent feedback is mostly very positive, with owners describing the practice as caring, helpful, and welcoming, and several saying their pets were looked after very well.
- •Communication is a consistent strength: reviewers mention vets explaining examinations, medical conditions, blood results, and treatment options clearly and in an easy-to-understand way.
- •Handling of nervous dogs stands out again, with owners praising the calm, gentle approach and the way staff help rescue dogs feel more at ease.
- •A small amount of less positive feedback mentions high costs, and one detailed review reported problems with continuity of care, medication collection, and a cancellation fee when leaving the health plan.

