Dog and surprised woman

Pool House Veterinary Group

#1 Vet in Armitage, Staffordshire

4.8
Independent
#1 In Armitage
4.8 ★ From 128 Reviews
1 Vet Practices Tracked
113 Reviews In Armitage
17 Towns & Areas
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Pool House Veterinary Group – Vets in Armitage

No Prices
No Prices Tracked
Independent

Clinic Overview

- Recent feedback is mostly very positive, with owners describing the practice as caring, helpful, and welcoming, and several saying their pets were looked after very well. - Communication is a consistent strength: reviewers mention vets explaining examinations, medical conditions, blood results, and treatment options clearly and in an easy-to-understand way. - Handling of nervous dogs stands out again, with owners praising the calm, gentle approach and the way staff help rescue dogs feel more at ease.

Services

  • •Routine pet care: Reviews mention annual vaccinations, check-ups, and ongoing care for cats and dogs, alongside the practice’s broader website-stated care from first vaccinations through to old age.
  • •Consultations and diagnostics: Owners describe thorough examinations, clear discussions of medical conditions, and easy-to-understand explanations of blood test results and treatment choices. Recent feedback mentions vets taking time to explain everything during appointments.
  • •Support for nervous dogs: This remains a clear strength in owner feedback, with several reviews describing vets and nurses as calm, gentle, and patient with anxious or rescue dogs, helping them settle and build trust.
  • •Advanced and emergency care: The website states that the group has advanced facilities including MRI scanning, and that its hospital is open 24 hours a day for emergencies.
  • •Equine services: The website lists Equine Surgery as a specialty and describes an equine practice led by a European Specialist in Equine Surgery.
  • •Health Plan: Owners mention a Health Plan/Pet Health Club, with one reviewer specifically recommending it.

Pricing

No published pricing information is currently available for this clinic.

People

  • •Alex (vet): Named in a recent review for being kind and for explaining everything clearly while examining a cat.
  • •Ian (vet): Named by reviewers for carrying out a thorough examination, talking through treatment options, and keeping appointments running on time.
  • •Vets and nurses: Reviews repeatedly praise the team’s calm, gentle handling of nervous dogs and their willingness to explain results and care clearly.
  • •Reception team: Owners describe reception staff as friendly, efficient, informative, and accommodating.

Reviews

Google rating: 4.8/5 from 128 reviews.

  • •Recent feedback is mostly very positive, with owners describing the practice as caring, helpful, and welcoming, and several saying their pets were looked after very well.
  • •Communication is a consistent strength: reviewers mention vets explaining examinations, medical conditions, blood results, and treatment options clearly and in an easy-to-understand way.
  • •Handling of nervous dogs stands out again, with owners praising the calm, gentle approach and the way staff help rescue dogs feel more at ease.
  • •A small amount of less positive feedback mentions high costs, and one detailed review reported problems with continuity of care, medication collection, and a cancellation fee when leaving the health plan.

Location

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