Farm Vets in Leek

## Summary Moorland Veterinary Centre Ltd appears to be set up for both routine care and urgent cases, with reviews describing same-day appointments, emergency surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Owners frequently mention vets explaining options clearly so they can make informed decisions, and several reviews describe end-of-life care including at-home euthanasia. Experiences are mixed: alongside repeated praise for compassionate, practical care, there are also accounts of traumatic vaccination handling, lack of response to a complaint email, and dissatisfaction with treatment decisions in a bleeding/wound case. ## Services - **Emergency/urgent care:** Owners describe being seen urgently after a road traffic accident, and an emergency operation followed by a week of care for an intestinal blockage/pancreatitis after eating an electrical connector. - **Same-day appointments:** One reviewer reports being given an appointment on the same day to see their dog. - **Vaccinations and microchipping:** Mentioned for a puppy’s first and second injections and being chipped. - **Wound/tail injury care:** One review describes repeated bandage/dressing changes after a puppy cut his tail. - **End-of-life care (including at-home euthanasia):** Multiple reviews describe euthanasia support, including vets coming to the owner’s home. - **Decision-making approach:** Several owners say the vets provide information to help them choose between options, and one review describes practical advice without pushing additional medication or charges. - **Veterinary nurse training facility:** Listed in the provided clinic data. ## People - **Joe and Katie:** Specifically thanked by name in a review for their care during an emergency visit for a cat hit by a car. - **Receptionist “Samatha” (spelling as written in review):** One reviewer reports a rude interaction by phone, contrasting it with their usual experience of the practice being “excellent.” - **Unspecified clinicians:** Reviews describe staff using treats and fuss to build a puppy’s trust during a first vaccination/microchip visit, but a different clinician was described as struggling with a second vaccination (multiple attempts, changing needle size mid-procedure), leaving the puppy distressed. Another owner highlights vets giving clear explanations and not pressuring for extra tests/medication. ## Reviews **3.9 stars from 161 reviews.** Themes below are drawn from the latest written reviews available to us. - **Strong praise in emergencies and serious illness:** Examples include care after a cat was hit by a car, and an emergency operation plus a week of care for a dog with a blockage and pancreatitis. - **Communication and restraint on treatment/cost:** Several owners say vets explain options for informed choices, avoid unnecessary testing (especially for an elderly cat), and give practical advice without pushing extra medication/charges. - **End-of-life support:** Multiple reviews describe compassionate euthanasia care, including vets visiting the home. - **Negative experiences with handling and follow-up:** One owner reports a traumatic second vaccination experience for their puppy and says they received no reply after emailing a complaint. - **Disputed clinical judgement in a wound/bleeding case:** One reviewer alleges poor progress with repeated dressings, being sent home while still bleeding, and being advised euthanasia before another practice resolved the issue; this conflicts with other reviews describing effective treatment and appropriate, realistic care.