After my puppy cut his tail I took him to moorland vets .. to cut a long story short he has a blood clotting disorder . First time they sent him home pouring blood out and I had to take him back an hour later . After this I was back everyday for redressing they were making no progress and took me and my partner into a room and suggested we put him to sleep .at this point I decided to change vet and they had him sorted in 1 week . An obvious lack of capability , knowledge and compassion . I have now decided what’s left of the bill they had been racking up daily , they can take me to court for .. and I urge anyone else to do the same you cannot charge for a service that your not capable of providing .. when I was questioning what they were doing they make you feel like you shouldn’t question there professional opinion if you can call it that . But after taking him to a better surgery where the vet explained everything they were doing to help the healing was wrong and what he had done had the issue sorted in a week after numerous vets dragging it out for nearly a month at moorland vets I was quite right to question them and take it upon myself to seek genuine professionals . If you love you animals steer well clear of this place .. and if you do visit keep an eye on them , your wallet and don’t let them advise you to put a healthy 4 month old puppy to sleep .

Normally I would rate this vets as five stars as they are usual excellent. However today when I called I spoke to a receptionist called Samatha , who was very rude , there was no need for to be so rude . Not what I expected at all .

I visited this vets whilst away on a break, they made an appointment available on the day to see my dog, were very reasonably priced, gave practical advise without trying to push more medication and charges and were genuinely the most friendly vets that I have ever been to.

Excellent care for my 18 year old cat (Scratch) over the years. Throughout they have been realistic and appropriate in their testing and treating, only completing what will improve her quality of life. It was clear throughout they don’t complete unnecessary testing minimising stress to her and ensuring the bill is reasonable and not extortionate. Recently when the time was right they came to our house, ensuring she was comfortable and calm right to the end, which I cannot thank you enough for. It has been obvious throughout that they really care about your animals feeling personal and not business like, putting you instantly at ease. Thank you

The vets came today to put my dog down she had been suffering for a while ,they were great ,It is such an upsetting time ,but they reassured me I did the best think for Ani my beloved dog .Thankyou .Roger & Hazel