
Note: Showing the 5 most recent Google reviews out of 265 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
From experience the vet/nurses/receptionist etc are great people. My Tacco past away on Saturday, they had for years looked after him. This was a terrible thing to go thru but they made it the best it could be. The use of a separate part of the house for his passing, made for us, I little more bearable. I could not thank them enough.
4 months ago
Grange Hill, and in particular Dr Emily Holmes, have been wonderful at providing great care for our cat, Stanley. He’s unfortunately been a bit of a regular at the vets, but Emily and the rest of the team have been amazing. Emily really cares about the pets and it shows in the way she’s always up to date on their notes, takes the time to listen to the owners, and gives them lots of love when they’re sat on the table being examined. I’ve never felt rushed during appointments and the options (along with costs) have always been clearly explained to me. There was great continuity of care, even when Stanley had to attend a specialist vet. We’re moving away so sadly need to change vet practice, and I can only hope the new vet team are as great as Grange Hill!
5 months ago
I'm not normally one to leave a review however, the professionalism, compassion and empathy that I received on my visit yesterday was unmatched. Unfortunately, my family pet of 20 years had to be put to sleep but Sally on reception managed the phone call and appointment process extremely well in such a stressful time, and Emily the vet is an absolute asset to not only the company but the veterinary register! Would recommend to anyone (and that's coming from a vet nurse herself)
6 months ago
Have a very big bouncy Staffordshire bull terrier, I was honestly dreading going with him as he so boisterous and just wants to love everyone. The staff welcomed him and put my concerns to rest. The vet he saw was very patient and calm with him .
9 months ago
I would not like to use any other veterinary service. I have been a customer for well over 30 years, first with cats, then dogs, and the service has always been second to none. Their standards have always remained high. Friendly and helpful staff. I trust them completely with the health care of my 2 frenchies.
