Emergency Vets in Stone

## Summary Stone Veterinary Centre is described by one reviewer as an **independent** practice. From the information available, it appears set up for routine care (check-ups and boosters) as well as more sensitive appointments, with multiple reviews highlighting efforts to reduce stress for anxious or reactive pets and to support owners through end-of-life care. The clinic is also listed as a **veterinary nurse training facility**. Concrete examples from reviews include: a vet meeting an anxious dog **in the car park** to make vaccination less stressful; “reasonable adjustments” for a **reactive** dog during appointments; and a cat euthanasia handled with **empathy and respect**, with owners offered **options and indicative prices** to choose from without judgement. ## Services - **Routine health care** mentioned in reviews: puppy “6 month check up,” and an **annual booster** appointment. - **Care for sick pets**, with one review noting a “poorly dog” receiving excellent care. - **Euthanasia/end-of-life care**, specifically a cat being put to sleep with “incredible empathy, kindness and respect.” - **Low-stress handling / reasonable adjustments** for nervous or reactive pets (e.g., arranging interactions to minimise stress). - **Emergency/24-7 access (membership-linked):** the clinic website states that **Pet Health Club Plus members** have round-the-clock access to veterinary care and advice via a partnership with **PawSquad** (7 days a week, 365 days a year). - **Veterinary nurse training facility** (listed in clinic data). ## People - **Milosz (vet)**: praised for meeting an anxious dog outside (in the car park) to reduce stress during an annual booster visit. - **Abi**: thanked alongside Milosz for helping with the same anxious-dog visit (role not stated). - **Reception team (unnamed)**: described as “very helpful” by a first-time cat owner. ## Reviews **4.8 stars from 201 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **kindness and thoughtfulness**, including during difficult appointments such as euthanasia. - Several reviews highlight **practical stress-reduction steps** for anxious/reactive dogs (e.g., meeting outside; making “reasonable adjustments”). - **Communication and choice**: one owner describes being given a **selection of options with potential prices**, and feeling no judgement about which plan they chose. - **Access and responsiveness**: one review appreciated being **seen at short notice**. - A minor negative noted: the **premises look dated** (“like a practice from the 70s”) and could do with cosmetic updating, despite positive comments about clinical care.

## Summary Shires Veterinary Practice is a long-established clinic (the website says it has provided veterinary care for over 70 years). Based on the information available, it appears set up for routine preventive care (vaccinations, reminders/health checks, parasite prevention plans) as well as medical and dental work (e.g., scale-and-polish discussions, dental X‑rays, possible extractions, injections and ongoing tablets). From the latest reviews, owners often describe prompt handling of sick pets (one cat “dealt with very quickly” and returned to full health) and a calm, patient approach during appointments (time and patience given for rabbits that don’t travel well, with questions answered). However, one detailed negative review reports inconsistent clinical advice over time—particularly around dentistry—and concerns about cost estimates and limited home-care guidance for dental health. ## Services - **Vaccinations:** Rabbit first vaccinations are specifically mentioned in a review. - **Preventive care & reminders:** Reviews mention reminders for health checks and inoculations. - **Parasite prevention via a health plan:** NexGard Spectra chews are mentioned as provided through “health plans.” - **Dental care (cats):** A review describes recommendations for teeth scaling and polishing, with **dental X‑rays** and **possible tooth removals** if issues were found. - **Medical treatment/ongoing medication:** One review describes an injection plus prescribed tablets with ongoing medication. - **Veterinary Nurse Training facility:** Listed in the clinic’s service/specialisation data. - **Emergency veterinary services:** Listed in the clinic’s service/specialisation data (no further detail provided in the available website summary/reviews). ## Pricing - **Cat dental estimate (from a review):** £350–£800 quoted for a dental procedure including X‑rays, with possible tooth removal depending on findings. ## People - **Amanda (vet, no longer at the practice):** Named in one review in relation to a cat with severe stomatitis; the owner felt the initial recommendation (removing a few teeth rather than all) led to continued problems and further costs. - **Unidentified vets and staff:** Multiple reviews describe vets and staff as “polite and reassuring,” “professional and helpful,” and one rabbit owner noted the vet answered lots of questions and took time with nervous travellers. One negative review describes a vet with a polite manner but the owner felt pressured toward dentistry and additional heart investigation, and was unhappy that home dental-care advice wasn’t offered. ## Reviews **Google rating: 4.5 stars from 130 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed and responsiveness:** One owner says their cat was handled quickly after calling and recovered. - **Preventive-care organisation:** Reminders for health checks/inoculations are specifically mentioned, as is being on a health plan that includes NexGard Spectra chews. - **Good appointment experience for small pets:** A rabbit vaccination visit is described as calm, patient, and thorough with questions answered. - **A minority report of inconsistency and cost concerns:** One detailed review describes long waiting during an emergency disruption, dissatisfaction with dental recommendations and an estimate of £350–£800, and frustration at not receiving home-care advice for managing dental health; they also describe differing advice across clinicians over time.