Companion Care (Burton upon Trent ) Ltd T/A Vets4Pets – Vets in Burton Upon Trent
Clinic Overview
- Positive reviews often mention caring vets, clear explanations and friendly staff, with owners saying their animals were handled confidently and gently, including nervous foster dogs, a very anxious wolfdog and elderly cats. - Several owners highlight quick access to care, including same-day help when a cat became unwell, and successful routine treatment such as flea treatment that left one cat “good as new.” - Value is viewed positively by some reviewers, who describe competitive charges and good care at a lower cost than other local options. - Negative reviews include serious complaints about diagnosis, clinical judgement, empathy and continuity, with some owners saying they lost confidence after conflicting advice or poor experiences during urgent cases.
Services
- •Diagnostics and monitoring: In-house laboratory testing including haematology, biochemistry and electrolytes, plus blood pressure monitoring, digital X-ray, ultrasound, echocardiography and cardiology.
- •Surgery and procedures: Anaesthesia, operating theatre, soft tissue surgery, orthopaedics including cruciate surgery and fracture repair, ear surgery and dentistry.
- •Hospitalisation and inpatient facilities: Hospital ward, separate cat and dog wards, an isolation unit and an oxygen chamber.
- •Routine and preventive care: Microchipping, nurse clinics, weight clinics, nutritional advice, prescriptions and medication, bereavement support, educational workshops and health plans.
- •Species treated: Dogs, cats, rabbits and exotic animals.
- •Examples mentioned by owners: Same-day help for an unwell cat, treatment for a cat returning after months away with a heavy flea burden, gentle handling of elderly cats, and confident handling of nervous or very anxious dogs.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Some owners describe the charges as competitive and say the practice provides good care without “charging the earth,” though feedback on value and cost communication is mixed.
People
No individual vets or nurses are named publicly here. Reviews describe caring vets, friendly staff and calm handling, but some owners also mention seeing different vets across visits and feeling continuity of care could be better.
Reviews
Google shows 4.3 stars from 313 reviews. Recent written feedback is mixed.
- •Positive reviews often mention caring vets, clear explanations and friendly staff, with owners saying their animals were handled confidently and gently, including nervous foster dogs, a very anxious wolfdog and elderly cats.
- •Several owners highlight quick access to care, including same-day help when a cat became unwell, and successful routine treatment such as flea treatment that left one cat “good as new.”
- •Value is viewed positively by some reviewers, who describe competitive charges and good care at a lower cost than other local options.
- •Negative reviews include serious complaints about diagnosis, clinical judgement, empathy and continuity, with some owners saying they lost confidence after conflicting advice or poor experiences during urgent cases.
