Dog and surprised woman

Scarsdale Veterinary Group

#1 Vet in Burton Upon Trent, Staffordshire

4.6
Independent Clinic

Scarsdale Veterinary Group – Vets in Burton Upon Trent

Updated January 2026
Independent Clinic

Clinic Overview

Scarsdale Veterinary Group is an RCVS-accredited practice offering both routine care (like vaccinations and neutering) and more specialist support including a rehabilitation and hydrotherapy suite, alongside access to a small animal hospital (per the clinic’s website). The website also states 24/7 emergency care is provided via its own “Vets at Night” service based at Pride Veterinary Centre.

Recent reviews include specific positives around practical, thorough consultations (one owner highlights “Hannah” giving detailed advice on claw clipping and helping a dog settle during appointments) and handling management for large/nervous dogs (options like using another entrance to avoid stressful situations). However, a minority of recent reviews describe conflicting information and cost concerns, including being told “two completely different things,” being directed to a different site with “3x” the cost, and complaints about proposed invasive testing that another vet later advised against.

Services

Based on the website summary and reviews, services and capabilities mentioned include

  • Routine pet care, including vaccinations and neutering (website).
  • Rehabilitation and hydrotherapy (website), with a stated rehabilitation and hydrotherapy suite (website).
  • Access to a small animal hospital (website).
  • 24/7 emergency care via the group’s Vets at Night service, stated as being based at Pride Veterinary Centre (website).
  • Appointment support for anxious or reactive pets, including environment/entry options to reduce stress around other people and animals (review).
  • Post-operative follow-up appointments with a nurse mentioned (review).

People

  • Hannah (role not specified in the review): described as running a “thorough and informative” consultation, giving practical advice on clipping claws and ways to settle a dog during appointments (review).
  • Serena (described as seeing a cat at a post-op appointment, suggesting a nurse role in that context): credited with answering questions thoroughly and reassuring the owner after surgery (review).
  • Reception team: repeatedly mentioned as helpful and accommodating, including being “always so helpful and accommodating” (review).

Reviews

4.6 stars from 332 reviews. - Owners often mention clear explanations and time taken in consultations, including practical handling advice (e.g., settling a dog for visits; claw-clipping guidance).

  • Multiple reviews highlight supportive reception staff who are described as helpful and accommodating.
  • Several owners describe the team as gentle with new owners and pets.
  • A small number of recent reviews raise concerns about costs and consistency, including being given conflicting information, being directed to another site for higher-cost care, and worries about recommended tests being unnecessary (per a second opinion elsewhere).

Special Services

Vet Nurse Training

Location

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