Featured Clinic Overview
## Summary E C Straiton & Partners Ltd is a mixed veterinary practice (pets, farm animals and horses) that also advertises a 24-hour emergency team. In the latest reviews, owners most often describe thorough, unhurried consultations (for example, detailed annual vaccination checks and vets “really listening” to concerns), plus practical support outside appointments—such as being able to send photos for advice and getting guidance by phone without being pushed into a visit. Several reviews also highlight end-of-life care and continuity with named vets and nurses over longer treatment journeys. ## Services - Routine preventive care: annual vaccinations and annual check-ups are specifically mentioned. - 24-hour / out-of-hours emergency care: the website states a “24-hour emergency team,” and reviewers mention the practice provides its own out-of-hours care. - Cat-focused appointments: a “cat clinic” on certain days where cats can be seen with no dogs present (mentioned as helpful for anxious cats). - Parasite treatment: flea and worming treatments are described, including ongoing 3‑monthly parasite control for indoor cats (as chosen by the owner). - Medical workups and diagnosis: one owner reports a vet immediately diagnosing vestibular syndrome in an elderly dog after another practice had not identified it despite extensive testing elsewhere. - Treatment for acute illness/injury: a kitten with a mouth ulcer was treated with pain relief, antibiotics and antiviral medication (as reported by the owner). - End-of-life care: multiple reviews mention receiving end-of-life support for dogs. ## People - Lewis (vet): mentioned for kindness and for promptly diagnosing vestibular syndrome in an elderly dog when another practice had not. - Oli/Ollie (vet): named as being involved “from day one” in a longer treatment course for a dog, and separately described as unhurried and thorough when treating a kitten’s mouth ulcer. - Ed (vet): named alongside Ollie for thorough, unrushed care when treating a kitten with a mouth ulcer. - Nicky (nurse) and Emma (nurse): specifically thanked for ongoing support during a dog’s treatment, alongside the wider nursing team. ## Reviews Google rating: 4.8 stars from 1252 reviews. Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention thorough examinations (including during routine vaccination visits) and vets taking time to listen. - Several reviews describe good continuity and support over time, naming vets and nurses involved across months of treatment. - Out-of-hours provision is a recurring point: reviewers value that the practice provides its own emergency/out-of-hours care. - Practical communication is highlighted: being able to email photos and get phone advice, and one reviewer notes they were not pressured into unnecessary consultations. - A few reviews reference sensitive end-of-life care for dogs.
Showing 1-10 of 75 clinics
Pool House Veterinary Hospital is part of the Pool House Veterinary Group and operates as an RCVS-accredited Tier 3 hospital with modern facilities, including MRI. It’s set up for both routine procedures and urgent, out-of-hours cases: reviews describe pets being seen late at night and in the early hours, with rapid triage into a private room and vets/nurses on hand. Recent owners also mention proactive communication (a call straight after surgery to confirm their dog was awake) and detailed discharge advice after procedures like neutering, alongside sensitive support during end-of-life appointments.
Pool House Veterinary Hospital is part of the Pool House Veterinary Group and operates as an RCVS-accredited Tier 3 hospital with modern facilities, including MRI. It’s set up for both routine procedures and urgent, out-of-hours cases: reviews describe pets being seen late at night and in the early hours, with rapid triage into a private room and vets/nurses on hand. Recent owners also mention proactive communication (a call straight after surgery to confirm their dog was awake) and detailed discharge advice after procedures like neutering, alongside sensitive support during end-of-life appointments.
Bramble and Bear Veterinary Care is a veterinary clinic that, based on its own site, offers consultations (including at-home consultations) and end-of-life care, and also functions as a veterinary nurse training facility. Reviews describe a practice that handles both routine and urgent presentations—examples include overnight care for a dog with a blockage, support for cancer comfort care, and a case where an eye ulcer improved without immediate surgery after discussing other options. Owner experiences are mostly very positive, but there is a sharp conflict around out‑of‑hours home euthanasia: one recent reviewer says they were refused despite believing their situation matched the clinic’s “exceptional circumstances” wording, while another reviewer describes being seen immediately and supported through an in‑practice euthanasia.
Bramble and Bear Veterinary Care is a veterinary clinic that, based on its own site, offers consultations (including at-home consultations) and end-of-life care, and also functions as a veterinary nurse training facility. Reviews describe a practice that handles both routine and urgent presentations—examples include overnight care for a dog with a blockage, support for cancer comfort care, and a case where an eye ulcer improved without immediate surgery after discussing other options. Owner experiences are mostly very positive, but there is a sharp conflict around out‑of‑hours home euthanasia: one recent reviewer says they were refused despite believing their situation matched the clinic’s “exceptional circumstances” wording, while another reviewer describes being seen immediately and supported through an in‑practice euthanasia.
The Veterinary Clinic is repeatedly described as a long-running “family” vet for some owners (15+ years mentioned), with continuity around a vet called Ralf/Ralph and a team that will refer on for specialist treatment when they think it’s needed. Reviews give concrete examples of what the practice seems set up for: ongoing management of chronic pain (one dog attends fortnightly acupuncture with Jenny), dental procedures on an older dog described as “fairly substantial,” and prompt diagnosis/treatment when a dog was “very poorly.” One reviewer also highlights openness about pricing (no figures given).
The Veterinary Clinic is repeatedly described as a long-running “family” vet for some owners (15+ years mentioned), with continuity around a vet called Ralf/Ralph and a team that will refer on for specialist treatment when they think it’s needed. Reviews give concrete examples of what the practice seems set up for: ongoing management of chronic pain (one dog attends fortnightly acupuncture with Jenny), dental procedures on an older dog described as “fairly substantial,” and prompt diagnosis/treatment when a dog was “very poorly.” One reviewer also highlights openness about pricing (no figures given).
Park House Veterinary Centre
Stafford
Our Score (88/100)
Park House Veterinary Centre describes itself as an independent, family-run small-animal practice (cats, dogs and small mammals) with on-site emergency consultations available 24 hours a day for registered clients. Reviews and the clinic info suggest it’s set up for both routine care and more involved cases: owners mention X‑rays followed by surgery (including cruciate ligament repair and BOAS surgery), as well as booster vaccinations with a full pre-vaccine exam, and microchip scanning for a stray cat while the team contacted the owner. The practice is also listed as a veterinary nurse training facility.
Park House Veterinary Centre describes itself as an independent, family-run small-animal practice (cats, dogs and small mammals) with on-site emergency consultations available 24 hours a day for registered clients. Reviews and the clinic info suggest it’s set up for both routine care and more involved cases: owners mention X‑rays followed by surgery (including cruciate ligament repair and BOAS surgery), as well as booster vaccinations with a full pre-vaccine exam, and microchip scanning for a stray cat while the team contacted the owner. The practice is also listed as a veterinary nurse training facility.
Vets for Pets
Stoke-On-Trent
Our Score (87/100)
This Vets for Pets practice is described on its website as locally owned and run and set up as a modern, purpose-built clinic with in-house diagnostics and surgical facilities (including an operating theatre, dental suite, digital X‑ray, ultrasound, laboratory, pharmacy, and a hospital ward/isolation unit). Reviews point to a practice that regularly sees rabbits and other small pets as well as cats and dogs, and owners repeatedly mention kind handling in difficult moments (including euthanasia) and follow-up contact after visits. Concrete specifics owners mention include: - Time and space to say goodbye during a rabbit euthanasia, with staff described as empathetic. - Keepsakes after a pet loss, such as paw prints and a “fur bottle,” mentioned by one long-term client. - Follow-up calls after treatment, alongside advice given beyond the appointment. - Neutering (“the snip”) for kittens with owners reporting smooth care and praising staff.
This Vets for Pets practice is described on its website as locally owned and run and set up as a modern, purpose-built clinic with in-house diagnostics and surgical facilities (including an operating theatre, dental suite, digital X‑ray, ultrasound, laboratory, pharmacy, and a hospital ward/isolation unit). Reviews point to a practice that regularly sees rabbits and other small pets as well as cats and dogs, and owners repeatedly mention kind handling in difficult moments (including euthanasia) and follow-up contact after visits. Concrete specifics owners mention include: - Time and space to say goodbye during a rabbit euthanasia, with staff described as empathetic. - Keepsakes after a pet loss, such as paw prints and a “fur bottle,” mentioned by one long-term client. - Follow-up calls after treatment, alongside advice given beyond the appointment. - Neutering (“the snip”) for kittens with owners reporting smooth care and praising staff.
Our Score (87/100)
Churnet Valley Veterinary Clinic Ltd describes itself as an independent small‑animal practice, established in early 2000 by Pat Kinch, and it is also a veterinary nurse training practice. Based on its website and recent reviews, the clinic appears set up for routine preventive care (vaccinations, worming, microchipping, wellness exams) as well as surgery and emergency care, with owners giving specific examples including dental work (10 teeth removed) and treatment for a ruptured cruciate ligament. Reviewers repeatedly mention being seen quickly, having care tailored to the pet, and receiving direct, clear advice from Pat.
Churnet Valley Veterinary Clinic Ltd describes itself as an independent small‑animal practice, established in early 2000 by Pat Kinch, and it is also a veterinary nurse training practice. Based on its website and recent reviews, the clinic appears set up for routine preventive care (vaccinations, worming, microchipping, wellness exams) as well as surgery and emergency care, with owners giving specific examples including dental work (10 teeth removed) and treatment for a ruptured cruciate ligament. Reviewers repeatedly mention being seen quickly, having care tailored to the pet, and receiving direct, clear advice from Pat.
Bright Side Vets (Tamworth)
Tamworth
Our Score (87/100)
Bright Side Vets (ownership/group not stated in the information provided) is described in reviews as a practice that’s set up to reduce stress for different pets and to support owners through difficult decisions. Owners repeatedly mention practical touches like a separate waiting area for cats (including free calming wipes) and small dog “booths,” plus thoughtful bereavement support after euthanasia (paw prints, a small jar of fur, and condolence cards with seeds). Several reviewers also highlight being able to get appointments and getting clear, supportive help when seeking a second opinion or more consistent care for a senior dog.
Bright Side Vets (ownership/group not stated in the information provided) is described in reviews as a practice that’s set up to reduce stress for different pets and to support owners through difficult decisions. Owners repeatedly mention practical touches like a separate waiting area for cats (including free calming wipes) and small dog “booths,” plus thoughtful bereavement support after euthanasia (paw prints, a small jar of fur, and condolence cards with seeds). Several reviewers also highlight being able to get appointments and getting clear, supportive help when seeking a second opinion or more consistent care for a senior dog.
Cannock Vets4Pets Ltd
Cannock
Our Score (87/100)
Cannock Vets4Pets Ltd is part of the Vets4Pets group (a national chain). It’s set up for general pet care, with reviews referencing routine vaccinations/jabs, consults for unwell pets, and end-of-life support. The clinic is also listed as a Veterinary Nurse Training facility. Decision-relevant points owners mention repeatedly include: - Handling of nervous/reactive dogs without forcing a muzzle: one owner credits vet Rachael Oliver with establishing boundaries and trust in a single visit. - End-of-life care that isn’t rushed: owners describe clear explanations during euthanasia appointments and respectful support throughout. - Follow-through after bereavement: one family mentions receiving a sympathy note with their pet’s ashes. - A conflict in experiences around communication, cost, and waiting: some reviews praise helpful staff and reassurance, while others describe poor explanations, feeling “squeezed” for money, and long waits past appointment time.
Cannock Vets4Pets Ltd is part of the Vets4Pets group (a national chain). It’s set up for general pet care, with reviews referencing routine vaccinations/jabs, consults for unwell pets, and end-of-life support. The clinic is also listed as a Veterinary Nurse Training facility. Decision-relevant points owners mention repeatedly include: - Handling of nervous/reactive dogs without forcing a muzzle: one owner credits vet Rachael Oliver with establishing boundaries and trust in a single visit. - End-of-life care that isn’t rushed: owners describe clear explanations during euthanasia appointments and respectful support throughout. - Follow-through after bereavement: one family mentions receiving a sympathy note with their pet’s ashes. - A conflict in experiences around communication, cost, and waiting: some reviews praise helpful staff and reassurance, while others describe poor explanations, feeling “squeezed” for money, and long waits past appointment time.
Grange Hill Veterinary Centre
Lichfield
Our Score (86/100)
Grange Hill Veterinary Centre is an RCVS Cat Friendly Clinic with separate dog and cat wards, and it treats a wide range of species (from cats and dogs to small mammals, birds and reptiles). The practice offers routine care plus in-house diagnostics (imaging and lab testing), hospitalisation, dentistry and surgery, and it states it provides emergency care. From the latest reviews, owners frequently describe calm handling of anxious or boisterous dogs and unrushed appointments where options and costs are explained clearly. End-of-life care is mentioned repeatedly, including use of a separate area for euthanasia to give families privacy. One recent review reports the practice would not accept a new patient at a weekend for a painful paw injury and describes the phone call as rude, which conflicts with many other reports of supportive reception staff.
Grange Hill Veterinary Centre is an RCVS Cat Friendly Clinic with separate dog and cat wards, and it treats a wide range of species (from cats and dogs to small mammals, birds and reptiles). The practice offers routine care plus in-house diagnostics (imaging and lab testing), hospitalisation, dentistry and surgery, and it states it provides emergency care. From the latest reviews, owners frequently describe calm handling of anxious or boisterous dogs and unrushed appointments where options and costs are explained clearly. End-of-life care is mentioned repeatedly, including use of a separate area for euthanasia to give families privacy. One recent review reports the practice would not accept a new patient at a weekend for a painful paw injury and describes the phone call as rude, which conflicts with many other reports of supportive reception staff.