Featured Clinic Overview
## Summary E C Straiton & Partners Ltd is a mixed veterinary practice (pets, farm animals and horses) that also advertises a 24-hour emergency team. In the latest reviews, owners most often describe thorough, unhurried consultations (for example, detailed annual vaccination checks and vets “really listening” to concerns), plus practical support outside appointments—such as being able to send photos for advice and getting guidance by phone without being pushed into a visit. Several reviews also highlight end-of-life care and continuity with named vets and nurses over longer treatment journeys. ## Services - Routine preventive care: annual vaccinations and annual check-ups are specifically mentioned. - 24-hour / out-of-hours emergency care: the website states a “24-hour emergency team,” and reviewers mention the practice provides its own out-of-hours care. - Cat-focused appointments: a “cat clinic” on certain days where cats can be seen with no dogs present (mentioned as helpful for anxious cats). - Parasite treatment: flea and worming treatments are described, including ongoing 3‑monthly parasite control for indoor cats (as chosen by the owner). - Medical workups and diagnosis: one owner reports a vet immediately diagnosing vestibular syndrome in an elderly dog after another practice had not identified it despite extensive testing elsewhere. - Treatment for acute illness/injury: a kitten with a mouth ulcer was treated with pain relief, antibiotics and antiviral medication (as reported by the owner). - End-of-life care: multiple reviews mention receiving end-of-life support for dogs. ## People - Lewis (vet): mentioned for kindness and for promptly diagnosing vestibular syndrome in an elderly dog when another practice had not. - Oli/Ollie (vet): named as being involved “from day one” in a longer treatment course for a dog, and separately described as unhurried and thorough when treating a kitten’s mouth ulcer. - Ed (vet): named alongside Ollie for thorough, unrushed care when treating a kitten with a mouth ulcer. - Nicky (nurse) and Emma (nurse): specifically thanked for ongoing support during a dog’s treatment, alongside the wider nursing team. ## Reviews Google rating: 4.8 stars from 1252 reviews. Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention thorough examinations (including during routine vaccination visits) and vets taking time to listen. - Several reviews describe good continuity and support over time, naming vets and nurses involved across months of treatment. - Out-of-hours provision is a recurring point: reviewers value that the practice provides its own emergency/out-of-hours care. - Practical communication is highlighted: being able to email photos and get phone advice, and one reviewer notes they were not pressured into unnecessary consultations. - A few reviews reference sensitive end-of-life care for dogs.
Showing 1-10 of 13 clinics
The Glenthorne Veterinary Group is an RCVS-accredited practice that advertises 24-hour care, with services including diagnostic imaging and nurse consultations. Reviews suggest the clinic is set up for a mix of routine care and urgent issues—examples include fitting in a last-minute Saturday appointment for a sick kitten, giving an anti-inflammatory injection after a foot injury, and providing phone advice for a constipated cat while the owner was travelling. Ownership status isn’t clearly stated in the information provided; one recent reviewer says the practice has “lost its homely caring touch due to corporatisation,” while other reviews describe consistently good care. Concrete specifics mentioned by owners include: - Same-day/short-notice appointments (including a Saturday slot). - Clear explanations of medicines and costs during the visit (reported by one reviewer). - Use for rabbits/bunnies as well as cats and dogs, with repeat visits for rabbits noted. - A pet health care plan referenced by multiple owners as a way to manage costs.
The Glenthorne Veterinary Group is an RCVS-accredited practice that advertises 24-hour care, with services including diagnostic imaging and nurse consultations. Reviews suggest the clinic is set up for a mix of routine care and urgent issues—examples include fitting in a last-minute Saturday appointment for a sick kitten, giving an anti-inflammatory injection after a foot injury, and providing phone advice for a constipated cat while the owner was travelling. Ownership status isn’t clearly stated in the information provided; one recent reviewer says the practice has “lost its homely caring touch due to corporatisation,” while other reviews describe consistently good care. Concrete specifics mentioned by owners include: - Same-day/short-notice appointments (including a Saturday slot). - Clear explanations of medicines and costs during the visit (reported by one reviewer). - Use for rabbits/bunnies as well as cats and dogs, with repeat visits for rabbits noted. - A pet health care plan referenced by multiple owners as a way to manage costs.
Alsager Vet Centre is part of the Willows Veterinary Group (a multi-branch mixed-practice group). Based on the information available, the clinic supports routine preventative care and nurse-led tasks alongside veterinary consultations, and it also sits within a group that states it provides dedicated emergency care 24/7, 365 days a year. Concrete specifics owners mention include: - Handling nervous or reactive rescue dogs (including dogs that need a muzzle) and still completing care without the pet leaving distressed. - Vaccinations (“jabs”) plus practical, hands-on care like anal gland checks and nail trims in the same visit. - Text reminders for appointments and parasite treatments (flea/worming), which owners find helpful. - Consultations where owners’ questions are addressed in detail (e.g., advice for managing a dog with a heart murmur in hot weather). The clinic is also listed as a Veterinary Nurse Training facility.
Alsager Vet Centre is part of the Willows Veterinary Group (a multi-branch mixed-practice group). Based on the information available, the clinic supports routine preventative care and nurse-led tasks alongside veterinary consultations, and it also sits within a group that states it provides dedicated emergency care 24/7, 365 days a year. Concrete specifics owners mention include: - Handling nervous or reactive rescue dogs (including dogs that need a muzzle) and still completing care without the pet leaving distressed. - Vaccinations (“jabs”) plus practical, hands-on care like anal gland checks and nail trims in the same visit. - Text reminders for appointments and parasite treatments (flea/worming), which owners find helpful. - Consultations where owners’ questions are addressed in detail (e.g., advice for managing a dog with a heart murmur in hot weather). The clinic is also listed as a Veterinary Nurse Training facility.
Charter Veterinary Surgeons
Stoke-On-Trent
Our Score (78/100)
Charter Veterinary Surgeons is a veterinary practice that also operates as a Veterinary Nurse Training facility. Reviews most often describe a clinic geared toward routine preventive care and ongoing support for long-term clients, with specific mentions of annual booster vaccinations, kennel cough vaccination (intranasal), and parasite treatments dispensed to take home. Several owners also mention the team being willing to fit appointments in at short notice, while one review flags a practical downside: tight parking. One long-standing client notes that the practice no longer provides a direct 24/7 out-of-hours service (as it previously did).
Charter Veterinary Surgeons is a veterinary practice that also operates as a Veterinary Nurse Training facility. Reviews most often describe a clinic geared toward routine preventive care and ongoing support for long-term clients, with specific mentions of annual booster vaccinations, kennel cough vaccination (intranasal), and parasite treatments dispensed to take home. Several owners also mention the team being willing to fit appointments in at short notice, while one review flags a practical downside: tight parking. One long-standing client notes that the practice no longer provides a direct 24/7 out-of-hours service (as it previously did).
E C Straiton & Partners describes itself as a long-running mixed veterinary practice (caring for pets, farm animals and horses since the 1940s) and states it offers 24-hour emergency services. No corporate group affiliation is stated in the available sources. From the latest reviews, owners most often point to how the team handles nervous dogs and takes time during appointments—for example, a vet collecting an anxious elderly terrier from the car for treatment, and another owner noting the vet “spent time” with their retriever and gave detailed advice. Routine preventive care and common problems also come up in recent visits, including booster/annual vaccinations, nail care, and treatment for a suspected urinary tract infection in a puppy.
E C Straiton & Partners describes itself as a long-running mixed veterinary practice (caring for pets, farm animals and horses since the 1940s) and states it offers 24-hour emergency services. No corporate group affiliation is stated in the available sources. From the latest reviews, owners most often point to how the team handles nervous dogs and takes time during appointments—for example, a vet collecting an anxious elderly terrier from the car for treatment, and another owner noting the vet “spent time” with their retriever and gave detailed advice. Routine preventive care and common problems also come up in recent visits, including booster/annual vaccinations, nail care, and treatment for a suspected urinary tract infection in a puppy.
Shires Veterinary Practice
Stafford
Our Score (75/100)
Shires Veterinary Practice is a long-established multi-branch clinic (the website states it has been providing veterinary care for over 70 years). It’s set up for routine care (vaccinations and preventative plans), dentistry work-ups, and handling urgent problems when owners call in. Concrete details owners mention include: - Being seen quickly for a sick cat after phoning, with the cat returning to full health. - Preventative care admin such as reminders for health checks and inoculations, plus pets receiving NexGard Spectra chews via a health plan. - Dental discussions that included scale/polish, dental X‑rays, and possible tooth removal. - Calm, patient handling for rabbits during first vaccinations, with time given to answer questions. There is also a clear note of inconsistency in experience across different vets in one detailed review, including concerns about upselling and a long wait due to an emergency case.
Shires Veterinary Practice is a long-established multi-branch clinic (the website states it has been providing veterinary care for over 70 years). It’s set up for routine care (vaccinations and preventative plans), dentistry work-ups, and handling urgent problems when owners call in. Concrete details owners mention include: - Being seen quickly for a sick cat after phoning, with the cat returning to full health. - Preventative care admin such as reminders for health checks and inoculations, plus pets receiving NexGard Spectra chews via a health plan. - Dental discussions that included scale/polish, dental X‑rays, and possible tooth removal. - Calm, patient handling for rabbits during first vaccinations, with time given to answer questions. There is also a clear note of inconsistency in experience across different vets in one detailed review, including concerns about upselling and a long wait due to an emergency case.
Oakfield Veterinary Group
Tamworth
Our Score (72/100)
Oakfield Veterinary Group is a veterinary practice that also functions as a Veterinary Nurse Training facility and states it provides emergency veterinary services (24/7 or extended hours). Recent reviews describe a calm, welcoming environment and staff who listen during appointments. The clinic is used for a wide range of pet types and needs—reviews mention ferrets receiving support through a poor outcome, and a dog whose treatment included leg amputation for a tumour. Feedback is mixed in a few areas: one owner reports a serious handling issue during budgie nail clipping and advises bird owners to seek an avian/exotics specialist, while another reports a rude reception interaction.
Oakfield Veterinary Group is a veterinary practice that also functions as a Veterinary Nurse Training facility and states it provides emergency veterinary services (24/7 or extended hours). Recent reviews describe a calm, welcoming environment and staff who listen during appointments. The clinic is used for a wide range of pet types and needs—reviews mention ferrets receiving support through a poor outcome, and a dog whose treatment included leg amputation for a tumour. Feedback is mixed in a few areas: one owner reports a serious handling issue during budgie nail clipping and advises bird owners to seek an avian/exotics specialist, while another reports a rude reception interaction.
Swinfen Veterinary Centre describes itself as a family-run practice providing medical and surgical care for dogs, cats, rabbits and small mammals, with stated interests including orthopaedics, ophthalmology, internal medicine and soft tissue surgery, plus greyhound/working-dog care and canine athletic medicine. Reviews align with a small-practice feel (one mentions “one on one service” compared with “big practices”) and name “Don” as the vet. Recent feedback is mixed: several owners describe thorough examinations with clear explanations and medication plans, while one owner reports a puppy visit where they felt key checks were missed during a vaccination/check-up appointment.
Swinfen Veterinary Centre describes itself as a family-run practice providing medical and surgical care for dogs, cats, rabbits and small mammals, with stated interests including orthopaedics, ophthalmology, internal medicine and soft tissue surgery, plus greyhound/working-dog care and canine athletic medicine. Reviews align with a small-practice feel (one mentions “one on one service” compared with “big practices”) and name “Don” as the vet. Recent feedback is mixed: several owners describe thorough examinations with clear explanations and medication plans, while one owner reports a puppy visit where they felt key checks were missed during a vaccination/check-up appointment.
Dunton Veterinary Clinic
Tamworth
Our Score (69/100)
Dunton Veterinary Clinic is a veterinary practice that also operates boarding kennels and is listed as a Veterinary Nurse Training facility. Recent reviews show a split experience: several owners describe vets and nurses handling reactive or nervous dogs in ways that keep visits calm (for example, managing a dog-reactive dog to keep stress down for other pets), while a small number of reviewers report serious issues around unexpected cost changes and communication. Concrete details mentioned include: owners being able to “pop in” when worried (where time is made available), pets receiving treats/cuddles to reduce anxiety, and boarding kennels described by one reviewer as unheated in winter (blankets used instead), with a quoted two-week stay costing “£1000+”.
Dunton Veterinary Clinic is a veterinary practice that also operates boarding kennels and is listed as a Veterinary Nurse Training facility. Recent reviews show a split experience: several owners describe vets and nurses handling reactive or nervous dogs in ways that keep visits calm (for example, managing a dog-reactive dog to keep stress down for other pets), while a small number of reviewers report serious issues around unexpected cost changes and communication. Concrete details mentioned include: owners being able to “pop in” when worried (where time is made available), pets receiving treats/cuddles to reduce anxiety, and boarding kennels described by one reviewer as unheated in winter (blankets used instead), with a quoted two-week stay costing “£1000+”.
Our Score (67/100)
Moorland Veterinary Centre Ltd appears to be set up for both routine care and urgent cases, with reviews describing same-day appointments, emergency surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Owners frequently mention vets explaining options clearly so they can make informed decisions, and several reviews describe end-of-life care including at-home euthanasia. Experiences are mixed: alongside repeated praise for compassionate, practical care, there are also accounts of traumatic vaccination handling, lack of response to a complaint email, and dissatisfaction with treatment decisions in a bleeding/wound case.
Moorland Veterinary Centre Ltd appears to be set up for both routine care and urgent cases, with reviews describing same-day appointments, emergency surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Owners frequently mention vets explaining options clearly so they can make informed decisions, and several reviews describe end-of-life care including at-home euthanasia. Experiences are mixed: alongside repeated praise for compassionate, practical care, there are also accounts of traumatic vaccination handling, lack of response to a complaint email, and dissatisfaction with treatment decisions in a bleeding/wound case.