Dog and surprised woman

Moorland Veterinary Centre Ltd

#3 Vet in Leek, Staffordshire

3.9
Independent Clinic

Moorland Veterinary Centre Ltd – Vets in Leek

Updated January 2026
Independent Clinic

Clinic Overview

Moorland Veterinary Centre Ltd appears to be set up for both routine care and urgent cases, with reviews describing same-day appointments, emergency surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Owners frequently mention vets explaining options clearly so they can make informed decisions, and several reviews describe end-of-life care including at-home euthanasia. Experiences are mixed: alongside repeated praise for compassionate, practical care, there are also accounts of traumatic vaccination handling, lack of response to a complaint email, and dissatisfaction with treatment decisions in a bleeding/wound case.

Services

  • Emergency/urgent care: Owners describe being seen urgently after a road traffic accident, and an emergency operation followed by a week of care for an intestinal blockage/pancreatitis after eating an electrical connector.
  • Same-day appointments: One reviewer reports being given an appointment on the same day to see their dog.
  • Vaccinations and microchipping: Mentioned for a puppy’s first and second injections and being chipped.
  • Wound/tail injury care: One review describes repeated bandage/dressing changes after a puppy cut his tail.
  • End-of-life care (including at-home euthanasia): Multiple reviews describe euthanasia support, including vets coming to the owner’s home.
  • Decision-making approach: Several owners say the vets provide information to help them choose between options, and one review describes practical advice without pushing additional medication or charges.
  • Veterinary nurse training facility: Listed in the provided clinic data.

People

  • Joe and Katie: Specifically thanked by name in a review for their care during an emergency visit for a cat hit by a car.
  • Receptionist “Samatha” (spelling as written in review): One reviewer reports a rude interaction by phone, contrasting it with their usual experience of the practice being “excellent.”
  • Unspecified clinicians: Reviews describe staff using treats and fuss to build a puppy’s trust during a first vaccination/microchip visit, but a different clinician was described as struggling with a second vaccination (multiple attempts, changing needle size mid-procedure), leaving the puppy distressed. Another owner highlights vets giving clear explanations and not pressuring for extra tests/medication.

Reviews

3.9 stars from 161 reviews. - Strong praise in emergencies and serious illness: Examples include care after a cat was hit by a car, and an emergency operation plus a week of care for a dog with a blockage and pancreatitis.

  • Communication and restraint on treatment/cost: Several owners say vets explain options for informed choices, avoid unnecessary testing (especially for an elderly cat), and give practical advice without pushing extra medication/charges.
  • End-of-life support: Multiple reviews describe compassionate euthanasia care, including vets visiting the home.
  • Negative experiences with handling and follow-up: One owner reports a traumatic second vaccination experience for their puppy and says they received no reply after emailing a complaint.
  • Disputed clinical judgement in a wound/bleeding case: One reviewer alleges poor progress with repeated dressings, being sent home while still bleeding, and being advised euthanasia before another practice resolved the issue; this conflicts with other reviews describing effective treatment and appropriate, realistic care.

Special Services

Emergency Services
Vet Nurse Training

Location

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