Moorland Veterinary Centre Ltd

Moorland Veterinary Centre Ltd offers routine care alongside urgent and emergency treatment, with owners describing same-day appointments, overnight or out-of-hours help, surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Recent feedback is mostly very positive, especially around clear explanations, compassionate end-of-life support, and long-term continuity of care, although a few reviews still report problems with handling, communication, or treatment decisions.

Services

• •Urgent and emergency care: Owners describe being seen quickly after serious incidents including a road traffic accident, late-night emergencies, and an intestinal blockage with pancreatitis that required emergency surgery followed by a week of care.
• •Routine appointments and preventative care: Reviews mention timely standard appointments, puppy vaccinations, and microchipping.
• •Medical treatment and follow-up care: Examples in reviews include allergy care, wound and tail-injury management, repeated dressing changes, and ongoing support for older pets.
• •End-of-life care: Multiple owners describe compassionate euthanasia support, including home visits for pets at the end of life.
• •Communication and decision-making: A recurring theme is vets explaining options clearly, giving practical advice, and helping owners make informed choices without pushing unnecessary medication or extra charges.
• •Practice facilities and training: The clinic is listed as a veterinary nurse training facility and as providing emergency veterinary services.

Pricing

No published pricing information is currently available for this clinic.

People

• •Joe: Mentioned repeatedly in reviews for emergency care and for providing kind, dignified support during a home euthanasia visit.
• •Katie: Specifically thanked alongside Joe after emergency treatment for a cat hit by a car.
• •Cathy: Named in a review as part of the care for a dog whose owner felt she would not be alive without her help.
• •Chris: Mentioned in a long-term client’s review in connection with a past caesarean section.
• •Receptionist “Samatha” (spelling as written by the reviewer): One review reports a rude phone interaction, contrasting with otherwise positive comments about the wider team.

Reviews

3.9 stars from 163 Google reviews. Recent written feedback is largely positive, with a few notable negative experiences mixed in.

• •Strong loyalty and trust over many years: Several reviewers say they have used the practice for decades and value the personal, consistent service.
• •Highly rated for urgent, serious, and end-of-life care: Recent examples include late-night help, treatment after a cat was hit by a car, emergency surgery for a blockage and pancreatitis, and thoughtful euthanasia support at home and in clinic.
• •Clear, practical communication stands out: Reviewers often mention vets explaining choices plainly, avoiding pressure for extra treatment, and being friendly and efficient.
• •Some negative experiences are still reported: These include one account of a distressing vaccination visit with no response to a follow-up email, one complaint about rude reception phone manner, and one serious dispute over wound management and advice in a bleeding case.