The Glenthorne Veterinary Group

The Glenthorne Veterinary Group in Uttoxeter is an RCVS-accredited practice and part of IVC Evidensia. It advertises 24-hour care and offers services including diagnostic imaging and nurse consultations, with structured data also identifying it as a Veterinary Nurse Training facility. Recent feedback suggests it is used for both routine care and urgent problems, with examples including same-day appointments, Saturday availability, and phone advice for a worried cat owner.

Services

• •Core veterinary care: routine consultations alongside support for more urgent concerns, with owners describing straightforward booking and short-notice appointments in some cases.
• •Urgent and out-of-hours support: the practice advertises 24-hour care, and reviews mention help with an unwell kitten on a Saturday, a dog with a foot injury, and advice by phone for a constipated cat while the owner was away.
• •Diagnostics and treatment: diagnostic imaging is listed, and reviews mention medication being explained clearly and an anti-inflammatory injection being given after an injury assessment.
• •Nurse-led support and training: nurse consultations are listed, and the clinic is also identified as a Veterinary Nurse Training facility.
• •Surgery and preventive care: reviews mention spay surgery and a pet health care plan used by some owners.
• •Species seen: reviews explicitly mention care for dogs, cats/kittens, and rabbits.

Pricing

No published pricing information is currently available for this clinic.

People

• •Agata is praised for being kind and reassuring with a dog called Nell, with clear explanations during the appointment.
• •Kingsley is repeatedly appreciated by rabbit owners, who describe him as consistently good with their pets and attentive to their wellbeing.
• •Stuart is mentioned by one dissatisfied reviewer, who felt the practice had declined since he left.

Reviews

Google rating: 4.7/5 from 380 reviews.

• •Many owners describe the team as professional, caring, and helpful, with positive comments about clear explanations, advice for an aging dog, and calm handling of pets.
• •Recent reviews include examples of quick access to care, such as a same-day appointment for a cat, a last-minute Saturday visit for a sick kitten, and useful phone advice for a cat owner who was away from home.
• •Named staff receive praise, particularly Agata for communication and kindness, and Kingsley for rabbit care. Rabbit owners also mention easy booking and friendly welcomes.
• •Feedback is mixed on cost and consistency: some reviewers feel the practice is a little expensive, while others felt charges were reasonable. A small number of recent reviews also report a poor reception experience, concerns about staff turnover, and one serious complaint about the handling of a cat’s long-running urinary problem.