E C Straiton & Partners Ltd

- Recent feedback is overwhelmingly positive, with owners often describing the team as friendly, caring, knowledgeable and gentle with both pets and owners. - Communication is a strong recurring theme: reviewers mention being kept fully informed through operations, follow-up reviews and routine appointments, with options explained clearly and consultations not feeling rushed. - Reviews cover both routine care and more involved treatment, including boosters, check-ups, surgery and recovery, with several owners praising the attention given to keeping pets comfortable and pain-free.

Services

•Mixed practice and routine care: The practice treats pets, farm animals and horses, with routine care including annual vaccinations, boosters, check-ups and general health examinations.
•24-hour and out-of-hours care: The practice advertises a 24-hour emergency team, and owners have valued that it provides its own out-of-hours care.
•Cat-friendly and preventive care: There is a cat clinic on certain days with no dogs present, which can help more anxious cats. Reviews also mention flea and worming treatment and regular 3-monthly parasite control for cats.
•Medical and surgical treatment: Examples mentioned by owners include diagnosis of vestibular syndrome in an elderly dog, treatment of a kitten’s mouth ulcer with pain relief, antibiotics and antiviral medication, growth removal surgery, and cases involving multiple operations with follow-up reviews and pain management.
•Support between visits and longer treatment journeys: Owners mention being able to email photos and receive advice by phone, and several reviews describe being kept informed throughout procedures, recovery and follow-up appointments.
•End-of-life care: Several owners describe compassionate end-of-life support for dogs.

Pricing

No published pricing information is currently available for this clinic.

People

•Lewis (vet): Frequently praised for kindness and clinical judgement, including promptly diagnosing vestibular syndrome in an elderly dog.
•Oli (vet): Regularly thanked for thorough, unhurried care and support during longer treatment journeys.
•Ed (vet): Mentioned positively for careful treatment during a kitten’s mouth-ulcer appointments.
•Nicky and Emma (nurses): Specifically thanked for ongoing support, alongside the wider nursing team.
•Luke: Singled out by one owner for particularly caring treatment of their cats.
•John: Praised for being patient, thorough and reassuring during a first booster appointment with a stressed young dog.
•Craig (vet): Named by a long-standing client as the vet they ask to see.
•Wider team: Reception staff, nurses and vets are repeatedly described as friendly, helpful, informative and efficient.

Reviews

Google rating: 4.8/5 from 1325 reviews.

•Recent feedback is overwhelmingly positive, with owners often describing the team as friendly, caring, knowledgeable and gentle with both pets and owners.
•Communication is a strong recurring theme: reviewers mention being kept fully informed through operations, follow-up reviews and routine appointments, with options explained clearly and consultations not feeling rushed.
•Reviews cover both routine care and more involved treatment, including boosters, check-ups, surgery and recovery, with several owners praising the attention given to keeping pets comfortable and pain-free.
•Owners also frequently mention the helpful reception team, good on-site facilities, and ease of arranging appointments; one reviewer described a procedure as expensive, but still felt the care and outcome made it worthwhile.

Reviews for E C Straiton & Partners Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with E C Straiton & Partners Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 1325 we track in total. Recent reviews may not be representative of overall sentiment.

Jenny Clarke

1 week ago

Always very friendly excellent health care pets treated like one of their own. Your pets respond to their kindness and gentle ways and feel safe they will help get them back on track

Dawn Roads

Excellent animal facilities on site. The vets are always very caring with our cats, Luke especially. Helpful and efficient reception staff.

Carol Selwood

This month Winston has had to have 3 operations and several reviews at Straitons. At every point I was fully informed and reassured by the vets and the nurses and reception staff. They have taken every care to ensure Winston was comfortable and pain free . I can’t thank everyone enough for looking after Winston and myself during this difficult time. 🐕‍🦺🐕‍🦺

Amy Donnelly

Yesterday was our Dalmatian’s first visit to the practice for his booster after recently moving from another veterinary practice. We saw John who was really patient with Finley who was a bit stressed and bouncy in the consultancy room. John was really thorough & we felt that he listened to our concerns and were not rushed during the appointment. The reception team were also really welcoming so thank you! We have every confidence that Finley is in capable hands with this practice. Thank you! 😊

Les Noakes

Always welcoming staff, clean and tidy and Craig the vets we ask to see is still the best

andy

6 months ago

Our dog Hazel went for a routine check up as we moved to the area. They found a growth on her stomach and recommended we have it removed, which we opted to do. Hazels care was top notch and we were kept informed of the procedure and follow up appointments. An expensive procedure, but worth it for Hazels health, and she has recovered very quickly and is back to her normal self in a couple of days.

Lynn Herrington

Amazing competent friendly staff

Rebecca Terry

7 months ago

Great vets, I’ve always been able to get an appointment to suit my working pattern and the reception staff are very helpful. The vets are very informative and will discuss all my options during any appointments, would definitely recommend E C Straiton.

June Fullwood

I have always found everyone extremely helpful efficient knowledgeable and friendly. I have been going to Straitons for many years without any issues and wholeheartedly recommend them