E C Straiton & Partners β Vets in Rugeley
Clinic Overview
E C Straiton & Partners is a long-running mixed veterinary practice in Rugeley, caring for pets, farm animals and horses since the 1940s, and it is part of VetPartners. The practice states it offers 24-hour emergency services. Recent feedback remains very positive, with reviewers praising clear communication, friendly service, and caring handling in both routine and difficult visits.
Services
- β’Mixed-practice veterinary care for pets, farm animals, and horses.
- β’24-hour emergency services, as stated by the practice.
- β’Routine preventive care and common treatments, including booster and annual vaccinations, puppy second injections, worming treatment, and nail care.
- β’Everyday consultations and treatment for common problems; examples mentioned by reviewers include assessment and medication for a puppy with a suspected urinary tract infection.
- β’Supportive handling for anxious or elderly pets, including one elderly nervous terrier being collected from the car for treatment to reduce stress.
- β’Compassionate end-of-life care, with a recent reviewer highlighting the teamβs kindness and sympathy during a euthanasia appointment.
- β’Clear explanations around treatment and procedures, with several reviewers praising the vets and wider team for being thorough and helping owners feel at ease.
Pricing
No published pricing information is currently available for this clinic.
People
- β’Katie (vet): praised for being thorough, caring, and good at explaining things clearly.
- β’Laura (reception): mentioned positively for being helpful and friendly.
- β’Charlie (vet): previously praised for being kind and gentle during an annual vaccination visit.
- β’Wider team: reviewers consistently describe the staff as friendly, welcoming, professional, and compassionate.
Reviews
Google reviews show 4.8/5 stars from 126 reviews.
- β’Recent feedback is consistently very positive, with repeated praise for the teamβs friendly, caring and professional approach.
- β’Communication stands out strongly: reviewers say vets explain things well, are thorough, and help owners feel reassured about treatment and procedures.
- β’Several reviews reflect long-term trust and loyalty, with some clients saying they have used the practice for decades.
- β’Reviewers mention good experiences across routine care and more difficult moments, including vaccinations, treatment for illness, stress-sensitive handling for a nervous elderly dog, and kind support during end-of-life care.

