Companion Care (Cannock) Ltd

- Recent positive reviews often mention friendly, caring staff and pets being handled calmly, especially nervous dogs and young cats coming in for vaccinations or spaying. - Clinical care is frequently described as thorough and informative, with one owner singling out Harry for detailed examinations and quick referral arrangements. - Several owners mention good communication and organisation, including quick replies by phone or WhatsApp, a clean environment, and helpful support for a rabbit needing medication.

Companion Care (Cannock) Ltd is a Vets for Pets practice in Cannock, with separate cat and dog waiting areas and wards, an isolation unit, an operating theatre, and an in-house lab including digital X-ray, ultrasound, and blood testing. The practice also states that it is a veterinary nurse training facility. When the clinic is closed, emergency care is provided through Vets Now Emergency.

Services

•Routine and preventive care: vaccinations and boosters, nurse clinics, weight clinic, microchipping, nutritional advice, and prescriptions/medication. Recent reviews mention kitten vaccinations and an annual cat booster with health check.
•Surgery and procedures: neutering, dentistry, soft tissue surgery, orthopaedics including fracture repair and cruciate surgery, plus ear and airway surgery. Recent feedback includes spay care and support for a nervous dog before her procedure.
•Diagnostics and inpatient care: digital X-ray, ultrasound, in-house laboratory testing including biochemistry, haematology, electrolytes and microscopy, blood pressure monitoring, hospital wards, and an isolation unit. One owner also described a same-day specialist referral being arranged after a thorough exam.
•Other clinical services: in-house blood transfusions, cancer treatment including chemotherapy, progesterone testing, and small mammal medicine and surgery including rabbits. Recent reviews include help with medication for a mini lop rabbit.
•Facilities and emergency cover: separate cat and dog waiting areas and wards are listed, and out-of-hours emergencies are handled by Vets Now Emergency.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

•Katie: repeatedly praised in reviews for her calm handling of nervous dogs, support around allergy treatment, and help before and after spay appointments. Older feedback also credits her with clear, compassionate support during end-of-life care.
•Harry (vet): highlighted for thorough top-to-tail examinations of two cats and for arranging a same-day specialist referral after a booster and health check.
•Poppie: mentioned alongside Katie for helping a nervous German Shepherd feel comfortable with the team and the room before her spay.

Reviews

Google shows 4.3 stars from 277 reviews.

•Recent positive reviews often mention friendly, caring staff and pets being handled calmly, especially nervous dogs and young cats coming in for vaccinations or spaying.
•Clinical care is frequently described as thorough and informative, with one owner singling out Harry for detailed examinations and quick referral arrangements.
•Several owners mention good communication and organisation, including quick replies by phone or WhatsApp, a clean environment, and helpful support for a rabbit needing medication.
•Lower-rated reviews still point to admin and reception issues for some clients, including delayed callbacks, complaint handling, record-keeping errors, and one complaint about a lack of compassion during ashes collection after a pet loss.

Reviews for Companion Care (Cannock) Ltd

Note: Showing the 10 most recent Google reviews out of 277 we track in total. Recent reviews may not be representative of overall sentiment.

Jake

1 month ago

Since changing my Vets to this one. I have never looked back. Katie has done a splendid job with my dog. 99.9% cured my dog from his allergies within just a few weeks. I couldn't recommend this place and Katie enough.

Jo Howell

I lost my beautiful Harley on the 20th February and apart from the shocking response I received from Simon on Reception (a strong email has been sent), today I went to collect her ashes. Simon handed her over like a takeaway gets passed over a counter. No compassion, no empathy, no sorry for your loss. It was a busy reception so I ‘expected’ to be taken into a side room at least , but no. I asked to speak to the 3 people vets/ nurses who know Harley but he just kept saying no. This man is a disgrace to the grieving customer…and has ZERO warmth at the saddest time of my life. He needs a job that doesn’t involve people or animals. Absolutely shocking.

Tayla Phipps

2 months ago

Can’t speak highly enough of this vets! We have only visited twice since moving to Cannock, once with with our male german shepherd and a second time with our female german shepherd for her spay, Both times we have felt completely comfortable with our dogs being in their care, the staff greeted us with smiles and were so patient with our nervous breed! Special shoutout to Katie and Poppie who were there at both of our visits, they were kind enough for us to bring Maya in before her spaying appointment to get used to them and also the room she would be in and helped us with making her feel super comfortable, They were so helpful and we can’t thank them enough for looking after our girl! We will definitely be returning! Photos below of Maya visiting and after her spaying🥹

Jamie North

Realy nice staff

Zoe Maloney

3 months ago

I have to say this vet practice has been amazing they are friendly, caring and just have been so thoughtful after losing my dog they have been nothing but caring! They did paw prints and nose prints even three bottles of his fur thank you for everything 💙

Shina B

4 months ago

Brought my kitten (Cosmo) to be vaccinated and spayed. I was delighted with the service for the following reasons: Quick turnaround in receiving responses via phone/WhatsApp, calendar availability, cleanliness, duty of care… along with sharing extensive knowledge. It’s nice to trust a vet practice with such competence. Most importantly Cosmo was calm throughout each procedure which gave me peace of mind in knowing she was in good hands. Exceptional service.

Tanya Holdcroft

5 months ago

Just wanted to post here as my poorly little mini lop got what she deserved carnt thank you enough for the help you gave her an medication what she needs. Hoping she is stable now an also happy she back home where she belongs, once again thank u so much, kind, friendly staff an amazing vets. 🙏🙏

linda .sleigh

7 months ago

Good

Daniel Paine

8 months ago

Reception staff are not good their at solve problems we still waiting for a lady to ring us back it been week already

H

**2 months in and still they have done nothing not sorted a thing just cause upset and distress so the reassurance given by them is just so others believe they will help but they haven’t. Poor communication and animal all round. You will never get a service from this vets with the owners and management the way they are.****I would never use this vets again. been trying to make a complaint for months as they can't record even a pets date of birth correct,colour or when they were last seen and weighed. there customer service is awful. staff are friendly but nothing ever gets sorted as they are above there head. communication is nil but they can communication when it suits them or they want money