Hillman Vets – Vets in Cannock
Clinic Overview
- Owners often describe the team as calm, kind and professional, with several mentioning that vets explain clearly what they are doing and talk through care options. - Recent examples include boosters and kennel cough vaccinations for a previously difficult dog, urgent help for an unwell dog with an appointment brought forward, long-term care for cats, pancreatitis support, routine check-ups and injections, and castration with follow-up checks. - The overall experience around appointments is a recurring strength, with praise for a warm reception, a clean and well-kept clinic, text reminders, and a comfortable environment.
Services
- •Routine and preventive care: Vaccinations, regular health checks and repeat injections are all mentioned, including puppy care and long-term support for cats. Reviews also mention help for a nervous dog through bonding sessions before booster and kennel cough vaccinations.
- •Surgery and aftercare: The website lists surgical procedures, including advanced surgery. Owners specifically mention castration for dogs, followed by aftercare appointments to check recovery.
- •Medical and emergency care: Emergency care is listed on the website. Reviews describe treatment and monitoring for pancreatitis, ear infection treatment, and a second-opinion arthritis appointment where pain relief was recommended instead of surgery.
- •Small animal and exotic care: One owner describes a tortoise consultation where the vet identified a diet issue and advised on husbandry.
- •Communication and follow-up: Reviews regularly mention vets and nurses explaining plans before treatment starts, offering options, moving appointments forward when needed, and sending text reminders the day before appointments.
Pricing
No published pricing information is currently available for this clinic.
People
- •Beth (reception): praised as warm and friendly.
- •Caitlin: thanked by name after a second-opinion appointment for a dog with arthritis.
- •Kelly and Claire: singled out for helping a nervous boxer progress to a stress-free booster and kennel cough visit.
- •Reviews also speak positively about the wider vets, nurses and reception team for clear explanations, kindness and supportive aftercare.
Reviews
Hillman Vets has 4.7 stars from 194 Google reviews. Overall feedback is strongly positive, with most comments focusing on friendly staff, good communication and caring treatment.
- •Owners often describe the team as calm, kind and professional, with several mentioning that vets explain clearly what they are doing and talk through care options.
- •Recent examples include boosters and kennel cough vaccinations for a previously difficult dog, urgent help for an unwell dog with an appointment brought forward, long-term care for cats, pancreatitis support, routine check-ups and injections, and castration with follow-up checks.
- •The overall experience around appointments is a recurring strength, with praise for a warm reception, a clean and well-kept clinic, text reminders, and a comfortable environment.
- •One negative review describes an unexpected follow-up charge after an ear infection recheck and poor communication about billing, but this sits alongside much more positive feedback about helpfulness and value for money.
