Hillman Vets – Vets in Cannock
Clinic Overview
- Owners often say the team explains what they are going to do before starting, and describe the staff as caring, polite, professional and understanding. - Reviews mention care for dogs, cats and a tortoise, including regular check-ups and injections, pancreatitis treatment, arthritis management after a second opinion, and routine surgical aftercare. - Several comments highlight the overall experience around appointments, including warm reception, a clean and well-kept clinic, text reminders, and a private, unrushed euthanasia appointment with keepsakes and a condolence card afterwards.
Hillman Vets in Cannock is part of IVC Evidensia. The clinic offers routine care, surgery and emergency care, with reviews also describing help with ongoing medical problems such as pancreatitis, arthritis and ear infections, plus a tortoise consultation focused on diet and husbandry. Owners often praise clear explanations, aftercare and a calm, compassionate approach in difficult appointments, though one review raises a billing concern after an ear infection recheck.
Services
- •Routine and preventive care: vaccinations, regular health check-ups and repeat injections are mentioned, including ongoing care for young dogs and long-term care for cats.
- •Surgery and aftercare: the website lists surgical procedures, including advanced surgery. Reviews specifically mention castration, followed by two aftercare appointments to check recovery.
- •Medical and emergency care: emergency care is listed on the website. Recent experiences also mention pancreatitis treatment and monitoring, ear infection treatment, and an arthritis assessment where pain relief was recommended instead of surgery.
- •Small animal/exotic support: one review describes a tortoise appointment where the vet quickly identified a diet issue and advised on husbandry.
- •Communication and follow-up: owners describe vets and nurses explaining plans before treatment starts, offering options, and sending text reminders the day before appointments.
Pricing
No published pricing information is currently available for this clinic.
People
- •Beth (reception) — described as warm and friendly.
- •Caitlin — thanked by name after a second-opinion appointment where a dog was treated for arthritis with pain relief rather than surgery.
- •Reviews also speak positively about the wider vets, nurses and reception team for clear explanations, attentive aftercare and sensitive support during end-of-life appointments.
Reviews
Hillman Vets has 4.7 stars from 186 Google reviews. Recent feedback is largely very positive, with most comments focusing on friendly staff, clear communication and reassuring care.
- •Owners often say the team explains what they are going to do before starting, and describe the staff as caring, polite, professional and understanding.
- •Reviews mention care for dogs, cats and a tortoise, including regular check-ups and injections, pancreatitis treatment, arthritis management after a second opinion, and routine surgical aftercare.
- •Several comments highlight the overall experience around appointments, including warm reception, a clean and well-kept clinic, text reminders, and a private, unrushed euthanasia appointment with keepsakes and a condolence card afterwards.
- •One reviewer reports an unexpected charge after an ear infection recheck and was unhappy with the billing communication; this stands out against otherwise positive comments that describe the practice as helpful and good value.
