Melbourne Veterinary Centre – Vets in Cannock
Clinic Overview
Melbourne Veterinary Centre is a small‑animal practice established in 1973, with RCVS General Practice status and “Cat Friendly Clinic (Silver)”, “Rabbit Friendly Clinic (Silver)”, and “Dog Friendly Clinic” accreditations. The practice treats a wide range of species (including dogs, cats, rabbits, small mammals, reptiles/tortoises, and birds) and has in‑house imaging listed (X‑ray and ultrasound). It’s also described as a veterinary nurse training facility.
Recent reviews most often talk about (1) support around end‑of‑life appointments—owners mention being given time to say goodbye and clear explanations—and (2) handling urgent problems quickly (one owner says their dog was seen within minutes after diesel exposure and was given activated charcoal). A minority of reviews raise concerns about costs/policies (one person says monthly payment plans aren’t allowed), and one long‑term client says they were disappointed not to receive any acknowledgement after their pet died.
Services
Based on the clinic’s own service list and what clients describe in reviews, Melbourne Veterinary Centre offers
- •Consultations for a range of pets (dogs, cats, rabbits, small mammals, reptiles/tortoises, and birds are listed)
- •Diagnostic tests and imaging, including X‑ray and ultrasound
- •Dentistry
- •Surgery, plus referral services for
- •Keyhole (laparoscopic) surgery
- •Orthopaedic surgery (also listed as a specialty area)
- •Neutering
- •Vaccinations and parasite control
- •Microchipping
- •Nurse clinics, including practical care such as
- •Blood pressure checks
- •Six‑month health checks
- •Anal sac expression
- •Grooming & nail clipping
- •Pet travel documentation (GB) (as stated on the site)
- •Home visits
- •Emergency care during normal practice hours; out‑of‑hours is provided by MiNightVet (as stated on the site)
- •Review‑mentioned examples of care include urgent treatment for toxin/chemical exposure (activated charcoal given after diesel exposure) and end‑of‑life appointments with time allowed for goodbyes.
People
- •Megan is named in a recent review and is credited with guiding an owner “from first diagnosis all the way through” to a cat’s final days, with kindness and clear support through the process.
- •A “male vet” is specifically mentioned as easy to speak to (no name given).
- •One review highlights a “lady vet” who identified an underlying health issue and helped extend a dog’s quality time for a further six months (no name given).
- •Reception staff are repeatedly mentioned as helping owners feel at ease, especially at a puppy’s first visit.
Reviews
Google rating: 4.6 stars from 202 reviews. “”
- •End‑of‑life support and time to say goodbye: multiple owners describe being given time and consideration during euthanasia visits, with explanations and questions answered.
- •Fast response for urgent problems: one owner says they were seen within minutes after their dog was contaminated with diesel, and that activated charcoal was provided.
- •Communication during appointments: owners mention not feeling rushed, having services explained clearly, and being able to ask questions.
- •Costs/payment expectations are mixed: one reviewer alleges the practice is “about money” and says monthly payment plans aren’t allowed; another says charges are transparent.
- •Follow‑up/acknowledgement after a loss is inconsistent: one long‑term client says they were disappointed not to receive a card/text after their dog died, while other reviews describe compassionate handling during the final appointment itself.
Special Services
Animals Treated at Melbourne Veterinary Centre
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Melbourne Veterinary Centre
Opening Hours
Hours
Reviews for Melbourne Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 202 we track in total. Recent reviews may not be representative of overall sentiment.
Lucy Kibbler-Weaver
a week ago
Thank you SO much to the team at Melbourne Vets for your genuine care and regard of our much loved cat Betty. Every member of the team - from the reception staff to the vets we have seen - have been compassionate and caring towards both ourselves and Betty. When the unfortunate time came for us to arrange Betty's final vet visit we were given the time and consideration needed to say our final goodbyes. Special mention to Megan who guided us from first diagnosis all the way through to Betty's final days with a genuine kindness. We are really appreciative of all the love you showed Betty. Thank you all again.
Andy Townsend
4 weeks ago
Absolutely brilliant experience today. From the moment we walked in, both staff members there made us feel completely at ease bringing our puppy in for her very first visit. Everything was explained clearly, including all the services they offer, and it was obvious how knowledgeable and experienced the team are. Both were incredibly friendly and welcoming, and we never once felt rushed — which is something you can’t say about all vets. They took their time, answered all our questions, and made the whole experience really positive. Couldn’t have asked for a better first visit for our puppy. Highly recommend.
Veg_plot_86 Ian
a month ago
Fantastic vets. Our Huskey got covered in diesel. Rang vets in a panic, they saw him in minutes, giving activated charcoal for any ingested. This morning he's alot better . I wouldn't go to any other vets now. They look after all 12 of our pets. Thank you to the whole team
Judy Eades
a month ago
I feel they are all about money and not the pets, they won't allow you to pay monthly payments for any treatment, my daughter's vets allow her to pay monthly, and have gone above and beyond to help her
fiona brumpton
2 months ago
Amazing as always! All the staff are so friendly and supportive.
Jeanette Cater
a month ago
We used this vets for at least 8 years. Our dog was usually treated well expecially the last 6 months before we lost him , having to make the decision to let him go over The Rainbow Bridge. We realise that his final visit was at the companion vets at Telford but was disappointed that Melbourne did not reach out and acknowledge our loss in any noticeable way. A card or text even would have been appreciated. The last lady vet diagnosed his underlying health and was lovely, giving him and us a further wonderful six months to spend together. His tablets were returned and that was it.
Adele Harrison
3 months ago
We recently had to say goodbye to our much loved, 20 year old cat Tigger. We were so very sad to say goodbye to him. Our Vet was just perfect, he was so kind and considerate and explained everything we needed to know, and answered all our questions. We were given precious time to say our goodbyes to Tigger. Thank you so much for making the whole experience so much easier to bear. We can't thank you enough. We really appreciate your kindness on such a sad day for us. Adele, Laura and Melissa Xxx
Polly Shaw
5 months ago
Been using Melbourne Vets now for about 4 years. They work with us and support as ethical breeders particularly by providing ESN for us. They are always helpful, their charges transparent, will listen and provide advice. When we visited recently with a very sick kitten they were so kind throughout. We will always recommend them
Jemma Jackson
7 months ago
Highly recommend really pleased with the male vet . Easy to speak to happy with the girls on reception and I highly recommend the adult dog club. Which gives more than your money's worth . I haven't found a better deal with the dog club or insurance so far. .
Maurice Annett
2 years ago
Great vetinary service. I would say we had the most helpful and professional vet with outstanding care for our seriously ill dog. Great Vet supported by very professional and caring front of house staff. Thank you guys and keep up the fantastic standards
Nearby Vets
Explore more trusted veterinary clinics near Melbourne Veterinary Centre
Hillman Vets
(0.7 miles)85 Cannock Rd, Cannock WS11 5DA, UK
Cannock Vets4Pets Ltd
(0.9 miles)E Cannock Rd, Hednesford, Cannock WS12 1LU, UK
Companion Care (Cannock) Ltd
(1 miles)Unit 7, Inside Pets at Home, Orbital Retail Centre, Voyager Dr, Orbital Retail Centre, Norton Canes, Cannock WS11 8XP, UK
