Melbourne Veterinary Centre – Vets in Cannock
Clinic Overview
- Many recent reviews are very positive about the team’s kindness and compassion, especially around end-of-life care, difficult news, and giving families time to say goodbye. - Owners also often praise the appointment experience, describing staff as welcoming, unhurried, and good at putting nervous pets at ease, including cats and puppies at routine visits. - Several clients highlight fast handling of urgent problems, including prompt treatment after a dog ate chocolate and rapid help when a dog was exposed to diesel.
Services
- •General veterinary care: consultations, vaccinations, parasite control, microchipping, neutering, dentistry, and surgery for a wide mix of pets.
- •Diagnostics and imaging: in-house X-ray and ultrasound are listed, alongside routine investigations and health checks.
- •Nurse clinics: support such as blood pressure checks, six-month health checks, anal sac expression, and grooming or nail clipping.
- •Surgery and referrals: the practice lists general surgical care, with referral options for keyhole (laparoscopic) surgery and orthopaedic surgery.
- •Additional support: home visits, GB pet travel documentation, and emergency care during normal opening hours, with MiNightVet covering out of hours.
- •Examples mentioned by clients: urgent help after chocolate ingestion and diesel exposure, thorough cat check-ups, first puppy visits, and compassionate end-of-life appointments where families were given time to say goodbye.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews give a mixed picture on cost: some owners felt charges were fair for urgent treatment and medication, and one described the pet health club as good value, while others criticised higher-than-expected fees, inconsistent quotes, and the lack of monthly payment plans.
People
- •Megan is repeatedly thanked for guiding one owner from a cat’s first diagnosis through to its final days with kindness and steady support.
- •Reception staff and the wider team are often described as friendly, welcoming, and compassionate, including during first visits and difficult bereavement appointments.
- •The vets are praised in several reviews for being thorough, patient, and clear in their explanations.
Reviews
Google rating: 4.5/5 from 207 reviews.
- •Many recent reviews are very positive about the team’s kindness and compassion, especially around end-of-life care, difficult news, and giving families time to say goodbye.
- •Owners also often praise the appointment experience, describing staff as welcoming, unhurried, and good at putting nervous pets at ease, including cats and puppies at routine visits.
- •Several clients highlight fast handling of urgent problems, including prompt treatment after a dog ate chocolate and rapid help when a dog was exposed to diesel.
- •Negative feedback is mainly about costs, payment policies, administration, and access, with some reviewers unhappy about pricing, repeat consultation charges, lack of payment plans, a direct debit dispute after a pet’s death, and one serious complaint about Saturday closing and out-of-hours advice.
