Emergency Vets in Tamworth

## Summary Oakfield Veterinary Group is a veterinary practice that also functions as a **Veterinary Nurse Training facility** and states it provides **emergency veterinary services (24/7 or extended hours)**. Recent reviews describe a **calm, welcoming environment** and staff who **listen** during appointments. The clinic is used for a wide range of pet types and needs—reviews mention **ferrets** receiving support through a poor outcome, and a dog whose treatment included **leg amputation for a tumour**. Feedback is mixed in a few areas: one owner reports a **serious handling issue during budgie nail clipping** and advises bird owners to seek an avian/exotics specialist, while another reports a **rude reception interaction**. ## Services - **Emergency veterinary services (24/7 or extended hours)** (as listed in clinic data). - **Veterinary Nurse Training facility** (as listed in clinic data). - **Dental care**: an owner mentions booking a “dental service” for a future date. - **Soft-tissue/oncology-related care and surgery**: a review describes a dog diagnosed with bone cancer elsewhere and later having a **leg amputation due to a large tumour**, followed by recovery. - **Care for small/exotic pets**: reviews reference **ferrets** being treated, and **budgie nail clipping** (with one complaint about repeated poor clipping and injury). ## Pricing - One reviewer reports being charged **£75 for a consultation**, describing it as “2 minute consultation,” and saying they did not receive a price or date for an operation after 5 days (this is one owner’s account, not a published fee list). ## People - **Fabian**: thanked by name for helping with two **ferrets**; the owner highlights the team’s support and compassion despite an outcome that “was not a good out come.” - **Laura**: described in a longer review as spending time **explaining options**, speaking with **respect**, and helping a dog that “hates trips to the vets” remain calmer during visits. ## Reviews **4.5 stars from 289 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm, welcoming appointments**: owners mention a “calm environment” and staff who “listen.” - **Support during difficult cases**: multiple reviews describe sympathetic handling around serious illness and end-of-life decisions (including a cat where “we had to make the worst decision,” and ferrets with a poor outcome). - **Communication and explanations**: one review highlights a vet taking time to explain treatment and decision-making around major surgery (leg amputation for a tumour). - **Concerns raised by some owners**: - **Exotics/bird handling**: one owner reports repeated poor budgie nail clipping, with a final visit involving multiple cuts and subsequent worry about the bird’s health. - **Front-desk experience**: one owner reports a receptionist being rude and raising her voice. - **Speed/clarity around surgery planning and costs**: one owner complains about paying **£75** and then not receiving an operation date or price after several days.