Dog & Cat Vets in Tamworth

## Summary Bright Side Vets (ownership/group not stated in the information provided) is described in reviews as a practice that’s set up to reduce stress for different pets and to support owners through difficult decisions. Owners repeatedly mention practical touches like a separate waiting area for cats (including free calming wipes) and small dog “booths,” plus thoughtful bereavement support after euthanasia (paw prints, a small jar of fur, and condolence cards with seeds). Several reviewers also highlight being able to get appointments and getting clear, supportive help when seeking a second opinion or more consistent care for a senior dog. ## Services - **Care for multiple species**, specifically mentioned by owners: dogs, cats, rabbits/bunnies, and rats. - **Euthanasia and end-of-life support**: owners describe pets being put to sleep, with the clinic providing keepsakes such as **paw prints** and a **small jar of fur**, and sending **condolence cards** (including seeds to plant in memory). - **Second opinions**: one reviewer switched from another provider specifically for a second opinion for their dog and felt the vet was knowledgeable and supportive. - **Cat-friendly waiting arrangements**: multiple reviews mention a **separate cat waiting room/area**, including **free calming wipes**. - **Facilities for smaller dogs**: “little dog booths” are mentioned. - **Veterinary nurse training facility** (stated in the clinic’s structured data). ## People - **Monika (vet surgeon)**: mentioned in a review as providing a helpful second opinion for a dog; the owner felt she quickly understood the issue and explained things clearly. - **Emily**: mentioned as reassuring and accommodating during a visit for an ill dog, including being patient while the owner called a family member; described as very good with a puppy. ## Reviews **Google rating: 4.8 stars from 43 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointment access and time given**: owners say the team “always have time” and they can get an appointment. - **Visible cat-stress reduction**: separate cat waiting area and calming wipes are repeatedly called out as making visits easier for nervous cats. - **End-of-life care that includes keepsakes and follow-up**: paw prints, a small jar of fur, and condolence cards (with seeds) are mentioned after pets were euthanised. - **Support for small pets as well as dogs/cats**: specific positive experiences are described with rabbits/bunnies and a rat. - **Value vs other clinics**: a couple of reviewers describe treatment as cheaper/more reasonably priced than alternatives (no specific prices given).

## Summary At Home Veterinary Service appears linked (via its website content) to St Mary’s Veterinary Surgery, which states it is **RCVS-accredited** and offers a **Pet Health Club® Plus plan with consultations included**. Based on recent reviews, this practice seems set up for both routine care and urgent problems: owners describe being **seen straight away**, including a **same-day operation** for a dog with an intestinal issue, and being **fitted in urgently for euthanasia**. Several reviewers also highlight decision-making that prioritised stabilising the pet first, with one owner explicitly contrasting this with **not being pushed into unnecessary procedures**. ## Services - **RCVS-accredited veterinary practice** (stated on the website content). - **Pet Health Club® Plus**: consultations included as part of the plan (website content). - **Online booking/appointment system** (review mention). - **Urgent assessment and surgery**: a dog with severe stomach/bowel signs was examined immediately and **operated on the same afternoon** for an intestinal problem described as part of the intestine folding in on itself (review). - **Overnight inpatient care arranged**: the same surgical case involved an **overnight stay at “Pool House”** before going home to recover (review). - **Vaccinations/boosters (“jabs”)** (reviews). - **Support for anxious pets**: a very anxious rescue dog was taken for boosters and the vet discussed anxiety and “working hard” with the owner to help (review). - **Euthanasia**: accommodated “in a hurry,” with emphasis on professionalism and compassion (review). - **Veterinary Nurse Training facility** (clinic structured data). ## People - **Rebecca (vet)**: credited with acting “very swiftly” in an urgent surgical case, with the owner reporting their dog improved after surgery and overnight care (review). - **Nina (locum vet)**: described as “excellent” and “really thorough” with a cat; the owner specifically asked to keep her as their cat’s vet but noted she is a locum (review). ## Reviews **4.8 stars from 247 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access when it mattered**: owners describe being seen immediately for serious illness, including same-day surgery, and being fitted in quickly for euthanasia. - **Clear explanations**: reviewers mention vets explaining what they’re doing and what to expect. - **Handling anxious animals**: one owner notes active help and planning around a rescue dog’s anxiety during booster visits. - **Decision-making focused on necessity**: one reviewer explicitly praises the vet for prioritising getting the dog well and not “upselling” unneeded procedures. - **Clean practice and friendly staff**: mentioned directly in recent reviews.

## Summary Riversmeet Veterinary Centre is part of Linnaeus (a Mars company), as described in one recent review, and the practice website highlights advanced surgical work including orthopaedic and soft-tissue procedures. Based on the website and recent owner experiences, it appears set up for both routine care (e.g., spays, blood tests) and more complex medical/surgical cases (e.g., arthritis management, cancer treatment, cardiology, ophthalmology, fracture repair). Recent reviews include specific examples of: - Same-day appointments with in-clinic diagnostics and fast turnaround on blood test results (results received while driving home). - Ongoing management of painful mobility/nerve issues with repeated check-ups, pain relief, and clear step-by-step instructions for home care. - End-of-life support with time allowed to say goodbye, a candle lit in reception, and help arranging cremation. - A contrasting complaint that, since the Linnaeus takeover, the practice became more profit-driven with “unnecessary extra (paid) checkups” and increased costs. ## Services From the clinic website summary: - Orthopaedic surgery, including fracture repair and joint surgery - Soft tissue surgery, including laparoscopic (keyhole) surgery and arthroscopy - Ophthalmology - Cardiology - Arthritis management - Cancer treatment From the latest reviews: - Same-day consultations (availability mentioned by one owner) - Blood testing (performed during an appointment; results returned quickly) - Nutritional/feeding advice - Pain relief and anti-inflammatory medication management with follow-up check-ups - Spaying (cat spay mentioned) - End-of-life care and cremation arrangements (helped to organise) Also stated in clinic data: - Veterinary Nurse Training facility ## People Named in the latest reviews: - **Elizabeth (vet)** — seen for a same-day appointment; performed a full examination, organised a blood test, and provided feeding advice, with results relayed very quickly. - **Simona Oprea (vet)** — repeatedly credited for managing a complex dog case involving systemic lupus, immune-mediated thrombocytopenia, liver issues, and steroid-induced Cushing’s; the owners describe ongoing support and trying multiple approaches to treatment. Unspecified staff mentioned: - Owners describe staff making time during euthanasia appointments and handling practicalities like cremation arrangements. - One owner with a nervous puppy described multiple vets being patient, answering questions, and using treats to help the dog cope with visits. ## Reviews **4.4 stars from 529 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed and practicality in appointments:** one owner reported a same-day slot, full exam, blood test, and results provided almost immediately. - **Ongoing follow-up for painful conditions:** repeat check-ups and clear medication/home-care instructions were highlighted for a dog with a trapped nerve. - **Compassion around end-of-life care:** time to grieve, small rituals (a candle in reception), and support arranging cremation were specifically mentioned. - **Handling anxious pets:** treats and patient, question-friendly consultations were noted for a fearful puppy. - **A cost/“profit-driven” concern from one reviewer:** one recent 1-star review alleges increased costs and “unnecessary” paid checkups after the clinic became part of Linnaeus; this conflicts with other recent reviews focusing on care quality and support.

## Summary Oakfield Veterinary Group is a veterinary practice that also functions as a **Veterinary Nurse Training facility** and states it provides **emergency veterinary services (24/7 or extended hours)**. Recent reviews describe a **calm, welcoming environment** and staff who **listen** during appointments. The clinic is used for a wide range of pet types and needs—reviews mention **ferrets** receiving support through a poor outcome, and a dog whose treatment included **leg amputation for a tumour**. Feedback is mixed in a few areas: one owner reports a **serious handling issue during budgie nail clipping** and advises bird owners to seek an avian/exotics specialist, while another reports a **rude reception interaction**. ## Services - **Emergency veterinary services (24/7 or extended hours)** (as listed in clinic data). - **Veterinary Nurse Training facility** (as listed in clinic data). - **Dental care**: an owner mentions booking a “dental service” for a future date. - **Soft-tissue/oncology-related care and surgery**: a review describes a dog diagnosed with bone cancer elsewhere and later having a **leg amputation due to a large tumour**, followed by recovery. - **Care for small/exotic pets**: reviews reference **ferrets** being treated, and **budgie nail clipping** (with one complaint about repeated poor clipping and injury). ## Pricing - One reviewer reports being charged **£75 for a consultation**, describing it as “2 minute consultation,” and saying they did not receive a price or date for an operation after 5 days (this is one owner’s account, not a published fee list). ## People - **Fabian**: thanked by name for helping with two **ferrets**; the owner highlights the team’s support and compassion despite an outcome that “was not a good out come.” - **Laura**: described in a longer review as spending time **explaining options**, speaking with **respect**, and helping a dog that “hates trips to the vets” remain calmer during visits. ## Reviews **4.5 stars from 289 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm, welcoming appointments**: owners mention a “calm environment” and staff who “listen.” - **Support during difficult cases**: multiple reviews describe sympathetic handling around serious illness and end-of-life decisions (including a cat where “we had to make the worst decision,” and ferrets with a poor outcome). - **Communication and explanations**: one review highlights a vet taking time to explain treatment and decision-making around major surgery (leg amputation for a tumour). - **Concerns raised by some owners**: - **Exotics/bird handling**: one owner reports repeated poor budgie nail clipping, with a final visit involving multiple cuts and subsequent worry about the bird’s health. - **Front-desk experience**: one owner reports a receptionist being rude and raising her voice. - **Speed/clarity around surgery planning and costs**: one owner complains about paying **£75** and then not receiving an operation date or price after several days.

## Summary Companion Care (Tamworth) Ltd trades as a **Vets for Pets** practice and describes itself as **locally owned**, led by a joint venture partner. The clinic appears set up for **routine and day‑to‑day medical and surgical care** with on-site diagnostics (in‑house lab work and imaging), a hospital ward, and an operating theatre. It is also listed as a **veterinary nurse training facility**. From the latest reviews, owners describe a mixed experience: some cite **notably supportive end‑of‑life care**, including reassurance by phone during bereavement, while others report **long waits for booked appointments**, **unfriendly front‑desk interactions**, and disputes about **medication charges** and **a locum vet’s handling/exam**. ## Services Based on the clinic website summary and the written reviews available: - **Consultations and preventative care** (annual boosters are specifically mentioned in reviews) - **Nurse clinic**, including **routine claw clipping** (explicitly mentioned) - **Dentistry** - **Anaesthesia** and use of an **operating theatre** - **Ear surgery** (listed) - **Hospital ward / in‑patient care** (listed) - **Diagnostics on site** - **In‑house laboratory** work including **biochemistry** and **haematology (blood testing)** - **Blood pressure monitoring** - **Digital X‑ray** - **Ultrasound** - **Prescriptions** / dispensing (listed) - **Health plans** (listed) - **Species treated:** dog, cat, rabbit (listed) - **Out‑of‑hours care:** the practice states emergencies are covered by an external out‑of‑hours provider (named as **Pool House Veterinary Hospital** on the site) ## People Named team members from the practice website: - **Eubie Saayman** — Joint Venture Partner and Veterinary Surgeon - **Dr Bhekinkosi Dutiro** — Veterinary Surgeon - **Shannon Kennedy** — Veterinary Surgeon - **Leanne Cook** — Registered Veterinary Nurse; the site notes interests including **behavioural clinics** and **puppy/kitten nursing checks** - **Abigail Allsop** — Registered Veterinary Nurse; described on the site as a **clinical coach for trainee nurses**, with a focus on **in‑patient care and anaesthesia** From reviews, a staff member referred to as **“Laura”** is singled out for providing **reassurance by telephone and emotional support** around pet loss. ## Reviews **4.5 stars from 223 reviews.** Themes below are drawn from the latest written reviews available to us. - **End‑of‑life support is a standout for some owners:** one review describes compassionate care when saying goodbye to elderly pets, plus reassurance and “much needed hugs,” including support **by phone**. - **Appointment flow and waiting times:** one owner reports being booked in the same afternoon for boosters but then **waiting ~20 minutes** despite an apparently empty waiting area, with no clear explanation given. - **Concerns about a locum vet visit:** one review alleges a **rough examination that caused the dog to yelp** and an initially insisted‑upon treatment that was later acknowledged as **not due**, followed by a call asking the owner to return. - **Reception experience appears inconsistent:** some reviews praise a “lovely” receptionist, while others describe reception staff as **rude/ignoring them** on arrival and departure. - **Billing/medication cost disputes:** one reviewer reports being **overcharged for drugs** more than once and having to pursue a refund.