At Home Veterinary Service

At Home Veterinary Service appears linked (via its website content) to St Mary’s Veterinary Surgery, which states it is RCVS-accredited and offers a Pet Health Club® Plus plan with consultations included. Based on recent reviews, this practice seems set up for both routine care and urgent problems: owners describe being seen straight away, including a same-day operation for a dog with an intestinal issue, and being fitted in urgently for euthanasia. Several reviewers also highlight decision-making that prioritised stabilising the pet first, with one owner explicitly contrasting this with not being pushed into unnecessary procedures.

Services

• •RCVS-accredited veterinary practice (stated on the website content).
• •Pet Health Club® Plus: consultations included as part of the plan (website content).
• •Online booking/appointment system (review mention).
• •Urgent assessment and surgery: a dog with severe stomach/bowel signs was examined immediately and operated on the same afternoon for an intestinal problem described as part of the intestine folding in on itself (review).
• •Overnight inpatient care arranged: the same surgical case involved an overnight stay at “Pool House” before going home to recover (review).
• •Vaccinations/boosters (“jabs”) (reviews).
• •Support for anxious pets: a very anxious rescue dog was taken for boosters and the vet discussed anxiety and “working hard” with the owner to help (review).
• •Euthanasia: accommodated “in a hurry,” with emphasis on professionalism and compassion (review).
• •Veterinary Nurse Training facility (clinic structured data).

People

• •Rebecca (vet): credited with acting “very swiftly” in an urgent surgical case, with the owner reporting their dog improved after surgery and overnight care (review).
• •Nina (locum vet): described as “excellent” and “really thorough” with a cat; the owner specifically asked to keep her as their cat’s vet but noted she is a locum (review).

Reviews

4.8 stars from 247 reviews. - Fast access when it mattered: owners describe being seen immediately for serious illness, including same-day surgery, and being fitted in quickly for euthanasia.

• •Clear explanations: reviewers mention vets explaining what they’re doing and what to expect.
• •Handling anxious animals: one owner notes active help and planning around a rescue dog’s anxiety during booster visits.
• •Decision-making focused on necessity: one reviewer explicitly praises the vet for prioritising getting the dog well and not “upselling” unneeded procedures.
• •Clean practice and friendly staff: mentioned directly in recent reviews.