Companion Care (Tamworth) Ltd – Vets in Tamworth
Clinic Overview
Companion Care (Tamworth) Ltd is a Vets4Pets practice in Tamworth offering routine veterinary medicine and surgery, with on-site diagnostics, a hospital ward, and an operating theatre. The clinic is also listed as a veterinary nurse training facility. Recent feedback is mixed: some owners describe caring, professional treatment, while others report delays, unfriendly reception interactions, and disputes over medication charges.
Services
- •General veterinary care and preventive treatment, including routine appointments such as annual boosters
- •Nurse clinics, with routine claw clipping specifically mentioned by clients
- •Dentistry
- •Surgery and anaesthesia, including ear surgery, with an operating theatre on site
- •In-patient care supported by a hospital ward
- •On-site diagnostics, including
- •In-house laboratory testing such as biochemistry and haematology
- •Blood pressure monitoring
- •Digital X-ray
- •Ultrasound
- •Prescriptions and dispensing
- •Health plans
- •Species treated: dogs, cats, and rabbits
- •Out-of-hours care: emergencies are handled by Pool House Veterinary Hospital
- •Owners also mention support around end-of-life care and bereavement, including follow-up reassurance by phone
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review feedback on value is mixed: some owners focus on the care received, while others complain about medication costs, overcharging, and difficulties getting refunds.
People
Named team members include
- •Eubie Saayman — Joint Venture Partner and Veterinary Surgeon
- •Dr Bhekinkosi Dutiro — Veterinary Surgeon
- •Shannon Kennedy — Veterinary Surgeon
- •Leanne Cook — Registered Veterinary Nurse; interests noted in behavioural clinics and puppy/kitten nursing checks
- •Abigail Allsop — Registered Veterinary Nurse; noted as a clinical coach for trainee nurses, with a focus on in-patient care and anaesthesia
- •Laura — mentioned by a reviewer for reassurance and emotional support by telephone around pet loss
- •Ruby — mentioned in earlier reviews
Reviews
Google rating: 4.4/5 from 230 reviews. Recent feedback shows a mixed experience overall, with praise for caring treatment but repeated complaints about reception and waiting times.
- •Several owners describe the clinical team as caring, considerate, and professional, with some praising quick service and saying the practice has been consistently supportive.
- •A recurring complaint is that booked appointments ran around 20 minutes late, including routine visits such as annual boosters.
- •Reception and phone interactions come up repeatedly as a weak point, with reviewers describing staff as blunt, unfriendly, moody, or lacking empathy, although one review did praise a lovely receptionist.
- •Other concerns include a complaint about a rough examination by a locum vet and repeated disputes over medication charges and refunds.
