Companion Care (Tamworth) Ltd

Companion Care (Tamworth) Ltd operates as a Vets for Pets practice in Tamworth, and the clinic is set up for routine veterinary medicine and surgery with on-site diagnostics, a hospital ward, and an operating theatre. It is also listed as a veterinary nurse training facility. Recent feedback is mixed: some owners describe kind, supportive care at difficult moments, while others report delays, inconsistent reception interactions, and concerns over medication charges.

Services

• •General consultations and preventive care, including routine appointments such as annual boosters
• •Nurse clinics, with routine claw clipping specifically mentioned by clients
• •Dentistry
• •Surgery and anaesthesia, with an operating theatre on site
• •Ear surgery
• •In-patient care, supported by a hospital ward
• •On-site diagnostics, including
• •In-house laboratory testing such as biochemistry and haematology
• •Blood pressure monitoring
• •Digital X-ray
• •Ultrasound
• •Prescriptions and dispensing
• •Health plans
• •Species treated: dogs, cats, and rabbits
• •Out-of-hours care: emergencies are handled by an external provider, listed as Pool House Veterinary Hospital
• •Recent reviews also highlight support around end-of-life care and bereavement, including follow-up reassurance by phone

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews are mixed on value: some owners focus on the care received, while others raise complaints about medication charges and feeling they were overcharged.

People

Named team members include

• •Eubie Saayman — Joint Venture Partner and Veterinary Surgeon
• •Dr Bhekinkosi Dutiro — Veterinary Surgeon
• •Shannon Kennedy — Veterinary Surgeon
• •Leanne Cook — Registered Veterinary Nurse; interests noted in behavioural clinics and puppy/kitten nursing checks
• •Abigail Allsop — Registered Veterinary Nurse; noted as a clinical coach for trainee nurses, with a focus on in-patient care and anaesthesia
• •Laura — mentioned by a reviewer for providing reassurance and emotional support by telephone around pet loss

Reviews

Google rating: 4.4/5 from 225 reviews. Recent written feedback shows a mixed picture, with caring clinical support praised by some owners but a noticeable run of complaints about customer experience.

• •Several reviewers praise the team’s kindness and compassion, especially during end-of-life care, with one owner describing thoughtful support over the loss of two pets and mentioning Laura for reassuring phone support.
• •A repeated complaint is late appointments, with owners describing waits of around 20 minutes for booked visits even when the waiting room appeared quiet.
• •Reception experience comes across as inconsistent: some owners mention a lovely receptionist, while others describe front-desk staff as blunt, rude, moody, or ignoring them.
• •Other concerns include a locum vet’s handling during an examination, lack of continuity with seeing the same vet, and disputes over medication charges and refunds.