Dog & Cat Vets in Staffordshire

Goldenhill Vets4Pets Ltd is a Vets4Pets practice that describes itself as locally owned and is set up for in-practice diagnostics and surgery, with facilities listed including an in-house laboratory, operating theatre, hospital ward, isolation unit, and separate dog/cat wards, plus digital X-ray and ultrasound. The website lists a wide surgical and medical scope (including orthopaedics, airway surgery, cruciate surgery, fracture repair, dentistry, and ear surgery). Recent reviews include examples of same-day appointment availability for a worsening problem and detailed accounts of treatment (e.g., antibiotic injection and a week of medication for a cat with a mouth abscess, and an eye assessment for a corneal ulcer). Reviews are mostly positive but include a couple of recent complaints describing a rude/disrespectful interaction and one case where a quote wasn’t provided.

Willow Veterinary Clinic is described in reviews as a long‑standing practice for some families, with repeated mentions of compassionate support during serious illness and end‑of‑life decisions. It’s also set up for practical in‑clinic diagnostics (one owner describes blood testing with results back in ~20 minutes and further testing discussed). Feedback is mixed on customer experience: several reviews talk about clear explanations and gentle handling, while a small number describe rude or dismissive interactions (including a kitten ear problem that an owner says was initially brushed off and worsened). Concrete specifics mentioned: - In‑house blood testing discussed for liver/kidney function, with rapid turnaround reported in one case. - End‑of‑life care is described in detail by one owner (discussing options when a pet was “desperately poorly”). - Some owners report decades of using the practice across generations. - Conflicting reports on value for money (one calls pricing “reasonably priced”; another alleges they felt “ripped off”).

County Vets – Friarswood is part of the County Vets group and is set up as a small‑animal practice (RCVS General Practice accreditation is stated on the website). Based on the website information, it offers a mix of routine care (vaccinations, parasite control, microchipping, neutering) and additional options like nurse clinics, home visits, and keyhole (laparoscopic) surgery. In the latest reviews available, owners repeatedly describe unrushed consultations where concerns are discussed in depth, and staff taking practical steps to reduce stress (for example, a nervous dog being examined calmly, with a staff member sitting on the floor to check her over).

Hillman Vets is a multi-branch practice (clients mention being seen at several Hillman clinics) that treats dogs, cats and small animals, and is also listed as a veterinary nurse training facility. The practice’s website highlights routine care through to “advanced surgical procedures” and “emergency care,” and reviews add detail on what that looks like in day-to-day cases. Concrete things owners describe include: second-opinion appointments where surgery was not recommended (arthritis managed with pain relief instead), follow-up/aftercare checks after castration (two aftercare appointments mentioned), and end-of-life appointments described as private and unhurried with keepsakes (paw print and fur clipping) plus a card from staff afterwards. One recent review raises a clear billing complaint about an unexpected follow-up charge after an ear infection recheck.

Donnachie & Townley is a small-animal practice (dogs, cats and rabbits) working from purpose-built premises, with surgical, imaging and diagnostic facilities listed on its website. It’s accredited under the RCVS Practice Standards Scheme (Core Standards), described as a Tier 2 Small Animal General Practice, and holds Silver status in the Cat Friendly scheme. From the latest reviews, owners most often mention: - Practical follow-through, such as text/email reminders for flea and worm treatments. - Clear triage between nurse and vet care (one owner saw nurse Helena, who quickly referred to a vet when the case was more serious than expected). - Surgical care mentioned in reviews, including cyst removal with reported good recovery. There is also a directly conflicting experience in one recent 1-star review, alleging a cat with FIP was euthanised when the reviewer believes treatment should have been offered.

Charter Veterinary Surgeons is a veterinary practice that also operates as a Veterinary Nurse Training facility. Reviews most often describe a clinic geared toward routine preventive care and ongoing support for long-term clients, with specific mentions of annual booster vaccinations, kennel cough vaccination (intranasal), and parasite treatments dispensed to take home. Several owners also mention the team being willing to fit appointments in at short notice, while one review flags a practical downside: tight parking. One long-standing client notes that the practice no longer provides a direct 24/7 out-of-hours service (as it previously did).

Stoke PDSA Pet Hospital is part of the PDSA charity (not an independent clinic). The website describes it as providing free and low‑cost veterinary care for pets in need. In the latest reviews, owners most often describe help with urgent and serious problems (including emergency appointments, overnight care mentioned by one owner, and end‑of‑life support), alongside a recurring downside of the service being very busy with delays in getting appointments or call-backs. Reviews also include one serious complaint alleging misdiagnosis and ineffective medication with a poor outcome, in contrast to multiple accounts of pets being stabilised or carefully supported. Concrete examples mentioned include: arranging an emergency appointment when a cat was dying; care for a cat with a blocked bladder including overnight attention; and seeking a second opinion before euthanising a cat with fluid around the heart and lungs.

Companion Care (Cannock) Ltd is described on its website as a locally owned practice operating under the Vets for Pets brand, with a modern set-up that includes separate cat/dog waiting areas and wards, an isolation unit, an operating theatre, and an in-house lab (digital X‑ray, ultrasound, haematology/biochemistry/electrolytes listed). It also states it is a veterinary nurse training facility. From the latest reviews available, owners most often highlight: - Fast responses and easy scheduling (including communication via phone/WhatsApp mentioned in a vaccination/spay journey for a kitten). - Thorough examinations and clear decision support, including a same-day specialist referral arranged after a health check. - A split experience on admin/communication: some describe smooth, responsive service, while others report poor follow-up, difficulty making complaints, and record-keeping errors.

Pool House Veterinary Group describes itself as a long-established practice (over 150 years) with an RCVS-accredited Tier 3 hospital and access to advanced facilities such as MRI scanning, with 24-hour emergency availability at its hospital. Reviews focus heavily on small-animal care (dogs), particularly handling nervous/rescue dogs and taking time to explain results and options. Concrete details mentioned by owners include: vets talking through blood test results in plain language; a “very thorough examination” followed by discussion of treatment options; appointments “ran to time”; and a recommended “Health Plan” (details not provided in the sources available). There’s also a clear split in views on cost—one reviewer found treatment “very expensive,” while another felt care was “value for money.”

Medivet Knypersley (Warrendale Veterinary Care Centre) is part of the Medivet group and is set up to provide routine care alongside 24/7 emergency support. Owners repeatedly describe a very hands-on, calming approach with anxious dogs—one review notes a dog who “has a great fear of vets” was relaxed enough to wag her tail during a first visit. Longer-term clients mention the team supporting their dogs through “difficult medical emergencies” over many years, suggesting continuity of care is a common experience. The practice is also listed as a veterinary nurse training facility.