Emergency Vets in Staffordshire

Willow Veterinary Clinic is described in reviews as a long‑standing practice for some families, with repeated mentions of compassionate support during serious illness and end‑of‑life decisions. It’s also set up for practical in‑clinic diagnostics (one owner describes blood testing with results back in ~20 minutes and further testing discussed). Feedback is mixed on customer experience: several reviews talk about clear explanations and gentle handling, while a small number describe rude or dismissive interactions (including a kitten ear problem that an owner says was initially brushed off and worsened). Concrete specifics mentioned: - In‑house blood testing discussed for liver/kidney function, with rapid turnaround reported in one case. - End‑of‑life care is described in detail by one owner (discussing options when a pet was “desperately poorly”). - Some owners report decades of using the practice across generations. - Conflicting reports on value for money (one calls pricing “reasonably priced”; another alleges they felt “ripped off”).

County Vets – Friarswood is part of the County Vets group and is set up as a small‑animal practice (RCVS General Practice accreditation is stated on the website). Based on the website information, it offers a mix of routine care (vaccinations, parasite control, microchipping, neutering) and additional options like nurse clinics, home visits, and keyhole (laparoscopic) surgery. In the latest reviews available, owners repeatedly describe unrushed consultations where concerns are discussed in depth, and staff taking practical steps to reduce stress (for example, a nervous dog being examined calmly, with a staff member sitting on the floor to check her over).

Donnachie & Townley is a small-animal practice (dogs, cats and rabbits) working from purpose-built premises, with surgical, imaging and diagnostic facilities listed on its website. It’s accredited under the RCVS Practice Standards Scheme (Core Standards), described as a Tier 2 Small Animal General Practice, and holds Silver status in the Cat Friendly scheme. From the latest reviews, owners most often mention: - Practical follow-through, such as text/email reminders for flea and worm treatments. - Clear triage between nurse and vet care (one owner saw nurse Helena, who quickly referred to a vet when the case was more serious than expected). - Surgical care mentioned in reviews, including cyst removal with reported good recovery. There is also a directly conflicting experience in one recent 1-star review, alleging a cat with FIP was euthanised when the reviewer believes treatment should have been offered.

Stoke PDSA Pet Hospital is part of the PDSA charity (not an independent clinic). The website describes it as providing free and low‑cost veterinary care for pets in need. In the latest reviews, owners most often describe help with urgent and serious problems (including emergency appointments, overnight care mentioned by one owner, and end‑of‑life support), alongside a recurring downside of the service being very busy with delays in getting appointments or call-backs. Reviews also include one serious complaint alleging misdiagnosis and ineffective medication with a poor outcome, in contrast to multiple accounts of pets being stabilised or carefully supported. Concrete examples mentioned include: arranging an emergency appointment when a cat was dying; care for a cat with a blocked bladder including overnight attention; and seeking a second opinion before euthanising a cat with fluid around the heart and lungs.

Shires Veterinary Practice is a long-established multi-branch clinic (the website states it has been providing veterinary care for over 70 years). It’s set up for routine care (vaccinations and preventative plans), dentistry work-ups, and handling urgent problems when owners call in. Concrete details owners mention include: - Being seen quickly for a sick cat after phoning, with the cat returning to full health. - Preventative care admin such as reminders for health checks and inoculations, plus pets receiving NexGard Spectra chews via a health plan. - Dental discussions that included scale/polish, dental X‑rays, and possible tooth removal. - Calm, patient handling for rabbits during first vaccinations, with time given to answer questions. There is also a clear note of inconsistency in experience across different vets in one detailed review, including concerns about upselling and a long wait due to an emergency case.

Lime Trees Cat Clinic is a feline-only veterinary clinic set up specifically for cats, with an ISFM Gold Clinic accreditation and longer 20‑minute consultations. The website highlights in-house lab testing and advanced diagnostics (including dental radiography, ultrasound/echocardiography, endoscopy and CT), plus 24-hour hospital care with vets and nurses trained in emergency and critical care. From the latest reviews, owners repeatedly point to very practical benefits of a cat-only setup: a quiet waiting room and calmer visits for easily-stressed cats. Several also describe clear communication around procedures—one owner mentions a post‑op phone call that “didn’t feel rushed” after dental surgery, and another describes support for a nervous traveller including medication to reduce stress for the journey and for a blood sample.

Oakfield Veterinary Group is a veterinary practice that also functions as a Veterinary Nurse Training facility and states it provides emergency veterinary services (24/7 or extended hours). Recent reviews describe a calm, welcoming environment and staff who listen during appointments. The clinic is used for a wide range of pet types and needs—reviews mention ferrets receiving support through a poor outcome, and a dog whose treatment included leg amputation for a tumour. Feedback is mixed in a few areas: one owner reports a serious handling issue during budgie nail clipping and advises bird owners to seek an avian/exotics specialist, while another reports a rude reception interaction.

Hillman Vets – Britannia Park offers routine appointments alongside more complex surgical care, with emergency veterinary services listed in the clinic data. Recent reviews describe everything from diagnostics (cat urine testing) through to major procedures (BOAS surgery and leg amputation after a road traffic accident). Owners frequently mention strong communication—such as being phoned with updates during surgery—and staff taking time to calm and handle nervous dogs (including getting down on the floor with an anxious dog pre-op). A small number of reviews raise concerns about cost transparency and one owner reports losing confidence after a vet’s handling of an excited, playful dog.

Shires Veterinary Practice is a long-established clinic (the website says it has provided veterinary care for over 70 years). Based on the information available, it appears set up for routine preventive care (vaccinations, reminders/health checks, parasite prevention plans) as well as medical and dental work (e.g., scale-and-polish discussions, dental X‑rays, possible extractions, injections and ongoing tablets). From the latest reviews, owners often describe prompt handling of sick pets (one cat “dealt with very quickly” and returned to full health) and a calm, patient approach during appointments (time and patience given for rabbits that don’t travel well, with questions answered). However, one detailed negative review reports inconsistent clinical advice over time—particularly around dentistry—and concerns about cost estimates and limited home-care guidance for dental health.

Rogers, Brock & Barker Veterinary Surgeons / MiNightVet is a small-animal practice established in the early 1970s, with a dedicated 24/7 emergency service described on its website as having full-time night staff. The practice lists multiple “friendly clinic” accreditations (RCVS General Practice, Cat Friendly Clinic Silver, Rabbit Friendly Clinic Silver, and Dog Friendly Clinic). Based on the website and recent reviews, it appears set up for both routine care and more complex casework: owners describe dental extractions where some teeth were saved rather than removed, surgery with follow-up updates, and detailed discussions of longer-term options such as TECA surgery for chronic ear disease. Several reviews also mention proactive communication (for example, a call the day after a dental procedure, and updates by phone during an operation). A minority of reviewers report administrative and communication issues, including a delayed refund and dissatisfaction with phone manner/noise.