
#3 Vet in Lichfield, Staffordshire
Hillman Vets – Britannia Park offers routine appointments alongside more complex surgical care, with emergency veterinary services listed in the clinic data. Recent reviews describe everything from diagnostics (cat urine testing) through to major procedures (BOAS surgery and leg amputation after a road traffic accident). Owners frequently mention strong communication—such as being phoned with updates during surgery—and staff taking time to calm and handle nervous dogs (including getting down on the floor with an anxious dog pre-op). A small number of reviews raise concerns about cost transparency and one owner reports losing confidence after a vet’s handling of an excited, playful dog.
4.7 stars from 237 reviews.
Note: Showing the 5 most recent Google reviews out of 237 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
a month ago
Very satisfied with efficiency and pleasantness thanking you Chris
2 months ago
We switched vets last year to Hillmans and they really are the best practice. All the staff are brilliant with the dogs we've taken there and so caring and compassionate. They're monthly plan is such good value as well.
2 months ago
We have been coming to this surgery for years and were always very happy with the care and attention they gave our dogs. Antonio has saved our rescue from going back to the shelter with his care and advice and i will be forever grateful. On this ocassion however, I must say, the visit has left me deflated and confused. We have seen very knolwagable vet who has given us a lot of confusing informations but has absolutly no idea how to handle an animal! When you have a playful dog, who is on the floor on his back, ready for a fuss, you dont put your hands in his mouth! Unless you are ready to be mouthed. Exited dog needs a quiet and sturdy approach not a nuzzle. Scared vet is not a good vet in my book. This visit has complely changed my mind and i have lost confidence in the practice so we will go somwhere else where they know how to handle an animal as well as treat it.
2 months ago
Clean vets, reception staff and vet seem friendly enough but the prices are extortionate. £68 for a consultation is very very expensive, then to test a urine sample from my cat it was £45 on top of that.. I had already done a urine test at home for my cat which deemed the same results and it was £7.99 from an online pet shop. Wasn't advised of the cost of the consultation until I was in the vet and my cat was on the table. Used to pay £35 per consultation at my old vets in Wolverhampton so nearly double the price was a shock to me!
4 months ago
Clean vets, reception staff and vet seem friendly enough but the prices are extortionate. £68 for a consultation is very very expensive, then to test a urine sample from my cat it was £45 on top of that.. I had already done a urine test at home for my cat which deemed the same results and it was £7.99 from an online pet shop. Wasn't advised of the cost of the consultation until I was in the vet and my cat was on the table. Used to pay £35 per consultation at my old vets in Wolverhampton so nearly double the price was a shock to me!
3 months ago
I can't recommend Hillmans Vets in Lichfield enough. Every time I call, the staff answer the phone professionally yet in a warm and friendly manner. I never feel like a nuisance when I call with questions or concerns about our little fur baby. They genuinely listen to what I have to say and are always responsive and helpful, whether it's scheduling an appointment or offering advice about Toby’s health. When we visit the clinic, we are always greeted with a warm and welcoming atmosphere. The team makes a real fuss of Toby and ensures that I’m comfortable and well looked after throughout our visit. It’s clear that the whole team cares deeply about the pets and their owners, and their dedication truly shines through. We greatly appreciate the care and kindness we receive each time we visit. Hillmans Vets is a wonderful practice, and I’m grateful for the consistent top-quality care and friendly service. Thank you to everyone there for making every visit a positive experience!
4 months ago
The staff at Hillman vets Lichfield have been incredibly loving to my frenchie willow who was in for boas surgery today. She is a very nervous and anxious frenchie but max and Rachel the reception team were great from the time we walked through the door the nurses Helena and Natalie had there worked cut out with willow as she wiggles everywhere but soon had her under control Alberto the vet very reassuring about the surgery discussed everything in detail and performed the surgery even took the time to get on the floor with her to calm her down at her pre op. What a team!! I wouldn’t go anywhere else as they understand how to deal with a very nervous frenchie and also put the owners at ease. Thanks to a great team and looking after my fur baby! Sasha and Ricardo xx
4 months ago
We moved around often for work so change vets often, which means my dog is always a bit uneasy when entering a new vets. This practise is honestly the best we have used so far (and my dog is 12), the reception team are polite and friendly and the vet himself is honestly a joy to see around animals - immediately puts my dog at ease and gives him attention/fuss before doing any checks or treatment. Definitely recommend for anyone looking for their new practise for their furry friend!
2 years ago
Everytime we have used Hillman vets they've been brilliant. But two weeks ago our 11 month old fur baby had gone missing for 24 hours and when we finally found him he had been hit by a car we fetched him straight round and they was brilliant with us from start to finish, from the moment we got there until tonight, for the whole two weeks if his journey of having to have his leg amputated I couldn't of wanted to go through that with any other vet, they phoned us throughout the surgery to keep us updated with what else they had found. I really can't thank these vets enough. Definitely a 5 stars ☆☆☆☆☆
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