Hillman Vets - Britannia Park | Vets in Lichfield, Staffordshire

Hillman Vets – Britannia Park in Lichfield offers routine appointments alongside more involved surgical care, with emergency veterinary services listed in the clinic information. Feedback from clients covers everything from six-month checks and cat urine testing to kitten spaying, BOAS surgery, and treatment after a road traffic accident requiring leg amputation. Reviews most often highlight clear communication, supportive reception staff, and a calm approach with nervous dogs.

Services

•Routine appointments and general veterinary care, including consultations, check-ups, and follow-up advice for ongoing health concerns.
•Emergency veterinary services, listed in the clinic information.
•Surgery, with client examples including kitten spaying, BOAS surgery, and trauma-related surgery following a car accident, including leg amputation.
•Diagnostics, including in-clinic urine testing for cats; owners also mention receiving test results promptly.
•Support for anxious or nervous pets, with several owners describing staff taking extra time to help dogs settle before examinations or procedures.
•Ongoing care and advice, including one long-term owner crediting Antonio with helping them keep a rescue dog in the home rather than returning to a shelter.

Pricing

No published pricing information is currently available for this clinic.

People

•Alberto (vet): praised for detailed explanations around surgery, a calm manner with nervous dogs, and neat surgical work on a kitten spay.
•Antonio: warmly mentioned by a long-term client for care and advice that helped with a rescue dog.
•Max and Rachel (reception team): highlighted for being welcoming and supportive, especially when a nervous dog came in for surgery.
•Helena and Natalie (nurses): thanked for confidently handling an anxious, wriggly dog.
•The wider team is regularly described as friendly, efficient, and reassuring, both on the phone and in person.

Reviews

Hillman Vets – Britannia Park has a 4.7/5 Google rating from 257 reviews.

•Recent feedback is mostly very positive, with owners describing the team as friendly, welcoming, animal-focused, and professional.
•Several reviewers say staff are especially good with nervous pets, helping dogs relax during check-ups, pre-op visits, and surgery days.
•Clear explanations and communication are recurring strengths, with praise for informative vets, prompt test results, and a reassuring approach around procedures.
•Surgical care continues to stand out in reviews, including kitten spaying and BOAS surgery. A smaller number of reviews raise concerns about high fees or unclear pricing, and one long-term client reported losing confidence after a visit where they felt their dog was not handled well.

Reviews for Hillman Vets - Britannia Park

Note: Showing the 10 most recent Google reviews out of 257 we track in total. Recent reviews may not be representative of overall sentiment.

Simon Harris

2 weeks ago

Very good, excellent service staff very friendly

Stephen Martin

3 weeks ago

Excellent service , so animal focused

Christie Walker

My dog had her 6 month check up she dislikes the vets but the vet made her feel at ease & was really informative would highly recommend

Michelle Read

1 month ago

Friendly and welcoming. The staff make you relax when you know that they care about your pet, like it's their own. Test results through promptly which is reassuring.

Paul Betteridge

Sue Hodges

7 months ago

I took my kitten for spaying. Thanks to Alberto the incision was incredibly small and neat which made recovery really easy and straightforward. With pain relief she never showed any interest in the wound so clearly not in any pain. Great job. Thank you.

Lindsay Wakefield (Lindsay)

10 months ago

Christine Palmer

Very satisfied with efficiency and pleasantness thanking you Chris

Emily Arnold

11 months ago

We switched vets last year to Hillmans and they really are the best practice. All the staff are brilliant with the dogs we've taken there and so caring and compassionate. They're monthly plan is such good value as well.

Emilia

We have been coming to this surgery for years and were always very happy with the care and attention they gave our dogs. Antonio has saved our rescue from going back to the shelter with his care and advice and i will be forever grateful. On this ocassion however, I must say, the visit has left me deflated and confused. We have seen very knolwagable vet who has given us a lot of confusing informations but has absolutly no idea how to handle an animal! When you have a playful dog, who is on the floor on his back, ready for a fuss, you dont put your hands in his mouth! Unless you are ready to be mouthed. Exited dog needs a quiet and sturdy approach not a nuzzle. Scared vet is not a good vet in my book. This visit has complely changed my mind and i have lost confidence in the practice so we will go somwhere else where they know how to handle an animal as well as treat it.

Hillman Vets - Britannia Park