Lichfield Vets4Pets Ltd – Vets in Lichfield
Clinic Overview
Lichfield Vets4Pets Ltd is part of the Vets4Pets group, linked with Pets at Home, and is listed as a veterinary nurse training facility. The practice handles routine procedures and diagnostics, with examples including spays, biopsies and blood testing such as bilirubin checks. Recent feedback is largely very positive about the team’s kindness, communication and follow-up, though there is also a clear complaint about unexpected testing and cost.
Services
- •Routine procedures and diagnostics are part of the clinic’s day-to-day work, with examples including spaying, biopsy procedures and blood tests.
- •Reviews give more recent examples of first puppy vaccinations, advice around worms and treatment planning, and care for poorly cats needing close follow-up.
- •Owners often mention calm handling and clear explanations, especially when pets are anxious, unwell or difficult during appointments.
- •Several reviews highlight attentive aftercare, including get well cards after procedures such as a spay and a biopsy.
- •The clinic is also listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners say they did not feel pressured into extra services, while one reviewer reports being charged £300 for blood tests they felt were unnecessary, compared with £75 elsewhere for bilirubin checks.
People
- •Batu / Batuhan: repeatedly praised by name for being calm, caring, honest and thorough, with reviews highlighting clear explanations, treatment advice and support during serious or stressful cases.
- •Georgia: named by several owners as a warm, friendly and welcoming receptionist, especially appreciated when pets were unwell and visits were stressful.
- •Ion: mentioned positively by name for a caring approach and strong knowledge.
- •The wider vets, nurses and reception team are frequently described as kind, patient, professional and helpful.
Reviews
Google rating: 4.4/5 from 107 reviews.
- •Many recent reviewers describe the team as kind, calm and reassuring, especially in stressful situations involving sick pets.
- •Communication is a strong theme, with owners praising staff for listening properly, explaining options clearly and being honest about treatment.
- •Named staff get repeated praise, particularly Batu/Batuhan for hands-on clinical care and Georgia on reception for her friendly, welcoming manner.
- •There is also a negative review centred on unexpected blood tests and higher-than-expected charges, but most recent written feedback is strongly positive overall.
