Dog & Cat Vets in Stafford

## Summary E C Straiton & Partners Ltd is a mixed veterinary practice (pets, farm animals and horses) that also advertises a 24-hour emergency team. In the latest reviews, owners most often describe thorough, unhurried consultations (for example, detailed annual vaccination checks and vets “really listening” to concerns), plus practical support outside appointments—such as being able to send photos for advice and getting guidance by phone without being pushed into a visit. Several reviews also highlight end-of-life care and continuity with named vets and nurses over longer treatment journeys. ## Services - **Routine preventive care**: annual vaccinations and annual check-ups are specifically mentioned. - **24-hour / out-of-hours emergency care**: the website states a “24-hour emergency team,” and reviewers mention the practice provides its own out-of-hours care. - **Cat-focused appointments**: a “cat clinic” on certain days where cats can be seen with **no dogs present** (mentioned as helpful for anxious cats). - **Parasite treatment**: flea and worming treatments are described, including ongoing 3‑monthly parasite control for indoor cats (as chosen by the owner). - **Medical workups and diagnosis**: one owner reports a vet immediately diagnosing **vestibular syndrome** in an elderly dog after another practice had not identified it despite extensive testing elsewhere. - **Treatment for acute illness/injury**: a kitten with a mouth ulcer was treated with **pain relief, antibiotics and antiviral medication** (as reported by the owner). - **End-of-life care**: multiple reviews mention receiving end-of-life support for dogs. ## People - **Lewis (vet)**: mentioned for kindness and for promptly diagnosing vestibular syndrome in an elderly dog when another practice had not. - **Oli/Ollie (vet)**: named as being involved “from day one” in a longer treatment course for a dog, and separately described as unhurried and thorough when treating a kitten’s mouth ulcer. - **Ed (vet)**: named alongside Ollie for thorough, unrushed care when treating a kitten with a mouth ulcer. - **Nicky (nurse) and Emma (nurse)**: specifically thanked for ongoing support during a dog’s treatment, alongside the wider nursing team. ## Reviews **Google rating: 4.8 stars from 1252 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **thorough examinations** (including during routine vaccination visits) and vets taking time to listen. - Several reviews describe **good continuity and support over time**, naming vets and nurses involved across months of treatment. - **Out-of-hours provision** is a recurring point: reviewers value that the practice provides its **own** emergency/out-of-hours care. - Practical communication is highlighted: being able to **email photos** and get **phone advice**, and one reviewer notes they were **not pressured into unnecessary consultations**. - A few reviews reference **sensitive end-of-life care** for dogs.

## Summary Park House Veterinary Centre describes itself as an **independent, family-run** small-animal practice (cats, dogs and small mammals) with **on-site emergency consultations available 24 hours a day for registered clients**. Reviews and the clinic info suggest it’s set up for both routine care and more involved cases: owners mention **X‑rays followed by surgery** (including **cruciate ligament repair** and **BOAS surgery**), as well as **booster vaccinations with a full pre-vaccine exam**, and **microchip scanning** for a stray cat while the team contacted the owner. The practice is also listed as a **veterinary nurse training facility**. ## Services - **Small animal care** for **cats, dogs and small mammals** (website). - **Emergency consultations**: stated as **on-site 24/7 for registered clients** (website). - **Diagnostic imaging**: **X‑rays** mentioned ahead of treatment planning (review). - **Surgery**: owners specifically mention **cruciate ligament repair** and **BOAS surgery** (review). - **Vaccinations**: **booster injection** with a **thorough examination beforehand** (review). - **Microchip scanning / stray pet handling**: checked a stray cat for a microchip and contacted the owners (review). - **Second opinions and medical treatment**: “lengthy, unhurried consultations” and treatment/medication for a puppy’s infection (review). - **Euthanasia**: discussed in a negative review relating to a booked euthanasia (review). ## People - **Luke (vet)**: mentioned as seeing a dog with a hind-leg injury; the owner describes him as warm and helpful, and notes the dog responded well to him even while in pain (review). - **Nick (vet)**: repeatedly praised for explaining complex conditions clearly and for handling surgical planning/care (including cruciate ligament and BOAS surgery); another reviewer specifically thanks him for empathy and kindness (reviews). - **Dawn (vet)**: credited with doing a **thorough exam before a booster injection** and giving **informative advice** (review). ## Reviews **Google rating: 4.7 stars from 502 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Complex case work is mentioned positively**: one owner describes a pathway from hind-leg injury assessment to **X‑rays and then surgery** (cruciate ligament repair and BOAS surgery). - **Clear communication during appointments**: examples include staff explaining what was happening during a **microchip check** and a vet explaining “complex conditions in a simple manner.” - **Routine care with thorough checks**: a booster visit is described as including a **very thorough examination before vaccination**. - **A small number of serious negative experiences are also reported**: one reviewer says their cat’s condition worsened after repeated visits and they switched practices; another alleges the clinic proceeded with euthanasia of a dog they believed was healthy and describes staff as rude—these accounts conflict with many of the positive comments about care and empathy.

## Summary Stafford Vets4Pets Ltd is part of the Vets4Pets network (the website describes practices as “locally owned”). Reviews repeatedly point to a practice geared toward routine care with the ability to handle procedures when needed: owners mention being seen quickly for concerns, prescriptions being ready by the time they reached the desk, and a dog that “needed surgery” being well cared for. Several reviewers also highlight practical, non-clinical support—one receptionist contacted a microchip company and previous owners to help a prospective adopter understand a dog’s background. Concrete details owners mention include: - Quick appointments for a cat concern and a smooth end-to-end visit (including medication prepared promptly). - Nail/claw appointments that helped a previously vet-traumatised dog become comfortable coming in. - Surgery carried out (mentioned for 2021) with good outcomes reported by the owner. - Continuity of care: one reviewer says their dogs “have their own vet” who sees them at each visit. ## Services Based on the available website summary, structured clinic data, and reviews, the following are explicitly referenced: - **Veterinary nurse training facility** (structured clinic data). - **Microchipping support** (website content discusses cat microchipping; a review also describes the team checking microchip details and contacting the microchip company to investigate a dog’s history). - **Parasite advice/prevention information** (website content). - **Dental care information** (website content). - **Minor procedures/appointments**: claw/nail care is specifically mentioned in a review. - **Surgery**: at least one owner reports their dog “needed surgery” and was cared for by the practice (review reference). - **Prescriptions/medications**: one owner notes their cat’s prescription was ready at the desk at the end of the appointment (review reference). ## People No clinicians are named in the provided material, but owners repeatedly comment on how different roles in the team contribute: - **Reception team**: one reviewer describes a receptionist proactively contacting the microchip company and previous owners to help confirm whether a dog might be stolen or have serious known conditions. - **Vets/nurses**: multiple owners describe pets being settled during appointments (e.g., a cat “felt at ease” with the vet; a previously anxious dog became happy to enter the clinic over time). - **Continuity**: one reviewer values that their dogs consistently see the same vet each visit (“their own vet”). ## Reviews **Google rating: 4.8 stars from 535 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Efficient, joined-up visits**: being seen quickly for concerns and prescriptions prepared promptly by checkout. - **Pets becoming calmer over time**: a dog with prior veterinary trauma reportedly shifted from resisting visits to happily running in. - **Support beyond the exam room**: a receptionist investigating microchip/ownership details to help an owner make an informed decision about rescuing a dog. - **Capability for more than routine care**: surgery is mentioned (with the owner saying the dog was well looked after). - **Consistency**: at least one owner highlights having the same vet for each visit.

## Summary Island Veterinary Clinic is a small-animal-only practice established in 1972, and it’s also listed as a veterinary nurse training facility. The clinic appears set up for routine care as well as urgent same-day problems: one owner describes getting an emergency appointment even when the diary was full, and another mentions a thorough health check and prescribed medication for a cat’s sore paw. Practical touches show up in reviews too, including separate waiting areas for cats and dogs, and vets discussing treatment options *and* likely costs during the consult. Several reviewers also mention the team advising when it may be cheaper to buy medicines online rather than through the practice. ## Services - Small animal veterinary care (website states the practice is “100% small animal”). - Urgent/emergency same-day appointments (an owner reports being fitted in despite the clinic being booked up). - Clinical examinations/health checks (a cat described as receiving a “thorough health check”). - Prescribing medication and giving home-care instructions (medication prescribed with “clear instructions” reported). - Discussion of treatment options and costs during consultation (explicitly mentioned by a reviewer). - Pet Health Club® Plus plan mentioned on the website, including consultations (no further inclusions or prices stated). ## People - **Mac (vet)**: mentioned for accommodating an urgent appointment when the clinic was booked up and successfully treating a dog the owner feared they might lose. - **Dr. Steve Foster**: described by one reviewer as particularly honest and reliable, with strong diagnostic ability and clear interpersonal communication. - **Reception staff and clinicians (team)**: repeatedly referenced for making pets and owners feel welcomed and at ease, and for giving clear guidance—especially around medications and care. ## Reviews **Google rating: 4.5 stars from 424 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners describe being talked through **treatment options and expected costs** rather than being left guessing. - Multiple reviews highlight **help with urgent situations**, including being fit in for an emergency appointment and reporting a good outcome. - Several mention **clear instructions** for medication and home care after the visit. - A recurring practical point: the clinic **separates cat and dog waiting areas**, which some owners found reassuring. - At least one reviewer notes the practice will **tell you if buying medication online is cheaper**, rather than pushing in-house purchasing.

## Summary Donnachie and Townley Ltd is a veterinary practice that’s also listed as a **Veterinary Nurse Training facility**. From the latest reviews, it appears set up for routine appointments and handling a range of small pets—owners mention **thorough cat examinations with clear explanations**, a **rabbit nail trim plus check-up**, and **end-of-life support** for an elderly pet. Practical touches noted include a **large walk-on set of scales for quick weigh-ins** and **dog biscuits and water** available. Feedback is mostly very positive about gentle handling and not being pushed into unnecessary treatments, but there are also sharp criticisms—one reviewer says the practice **wouldn’t give even a starting estimate for an X-ray** over the phone, and another disputes the handling of a **cat with FIP**. ## Services - **Veterinary Nurse Training facility** (explicitly listed in the clinic data) - **General consultations / check-ups** (cat and rabbit appointments described) - **Rabbit care:** nail trim and check-up mentioned; staff adjusted handling when the rabbit was stressed (took the rabbit to a back room to complete the visit) - **Cat care:** thorough exam described, with practical advice and explanations in plain language - **Diagnostics (requested):** one owner asked for an **X-ray cost estimate** for a limping dog (the clinic reportedly declined to provide even a starting price range) - **End-of-life care / euthanasia:** described in one review for an elderly pet, with emphasis on time and support; another review alleges inappropriate euthanasia for a cat with FIP (conflicting accounts) ## People - **Carmen Ruiz-Olmedo (vet, per review context):** praised for listening to concerns, explaining in plain language, being gentle with a cat, and offering practical advice **without pressuring** the owner into additional treatments. - **Andrew (vet, per review):** specifically thanked for kindness and time during an end-of-life appointment for a long-lived pet; the reviewer highlighted the team’s support and understanding. ## Reviews **Google rating: 4.8 stars from 182 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear communication and thorough exams:** one cat owner describes detailed explanations and practical advice in plain language. - **Handling stressed pets with flexibility:** a rabbit owner reports staff took extra time and moved the rabbit to a back room to complete a nail trim/check-up calmly. - **Support during euthanasia:** one reviewer describes a compassionate, unhurried goodbye and singles out a vet for kindness. - **Practical clinic touches:** large walk-on scales for weighing pets; biscuits and water mentioned. - **Conflicting experiences around costs and clinical decisions:** one reviewer objects to not being given any starting estimate for an X-ray; another alleges poor knowledge around FIP and disagrees with a euthanasia decision, while other reviews strongly praise the standard of care.