Farm & Large-Animal Vets in Staffordshire

## Summary E C Straiton & Partners Ltd is a mixed veterinary practice (pets, farm animals and horses) that also advertises a 24-hour emergency team. In the latest reviews, owners most often describe thorough, unhurried consultations (for example, detailed annual vaccination checks and vets “really listening” to concerns), plus practical support outside appointments—such as being able to send photos for advice and getting guidance by phone without being pushed into a visit. Several reviews also highlight end-of-life care and continuity with named vets and nurses over longer treatment journeys. ## Services - **Routine preventive care**: annual vaccinations and annual check-ups are specifically mentioned. - **24-hour / out-of-hours emergency care**: the website states a “24-hour emergency team,” and reviewers mention the practice provides its own out-of-hours care. - **Cat-focused appointments**: a “cat clinic” on certain days where cats can be seen with **no dogs present** (mentioned as helpful for anxious cats). - **Parasite treatment**: flea and worming treatments are described, including ongoing 3‑monthly parasite control for indoor cats (as chosen by the owner). - **Medical workups and diagnosis**: one owner reports a vet immediately diagnosing **vestibular syndrome** in an elderly dog after another practice had not identified it despite extensive testing elsewhere. - **Treatment for acute illness/injury**: a kitten with a mouth ulcer was treated with **pain relief, antibiotics and antiviral medication** (as reported by the owner). - **End-of-life care**: multiple reviews mention receiving end-of-life support for dogs. ## People - **Lewis (vet)**: mentioned for kindness and for promptly diagnosing vestibular syndrome in an elderly dog when another practice had not. - **Oli/Ollie (vet)**: named as being involved “from day one” in a longer treatment course for a dog, and separately described as unhurried and thorough when treating a kitten’s mouth ulcer. - **Ed (vet)**: named alongside Ollie for thorough, unrushed care when treating a kitten with a mouth ulcer. - **Nicky (nurse) and Emma (nurse)**: specifically thanked for ongoing support during a dog’s treatment, alongside the wider nursing team. ## Reviews **Google rating: 4.8 stars from 1252 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **thorough examinations** (including during routine vaccination visits) and vets taking time to listen. - Several reviews describe **good continuity and support over time**, naming vets and nurses involved across months of treatment. - **Out-of-hours provision** is a recurring point: reviewers value that the practice provides its **own** emergency/out-of-hours care. - Practical communication is highlighted: being able to **email photos** and get **phone advice**, and one reviewer notes they were **not pressured into unnecessary consultations**. - A few reviews reference **sensitive end-of-life care** for dogs.

## Summary The Glenthorne Veterinary Group is an **RCVS-accredited** practice that advertises **24-hour care**, with services including **diagnostic imaging** and **nurse consultations**. Reviews suggest the clinic is set up for a mix of **routine care and urgent issues**—examples include fitting in a **last-minute Saturday appointment for a sick kitten**, giving an **anti-inflammatory injection** after a foot injury, and providing **phone advice** for a constipated cat while the owner was travelling. Ownership status isn’t clearly stated in the information provided; one recent reviewer says the practice has “lost its homely caring touch due to corporatisation,” while other reviews describe consistently good care. Concrete specifics mentioned by owners include: - **Same-day/short-notice appointments** (including a Saturday slot). - **Clear explanations of medicines and costs** during the visit (reported by one reviewer). - Use for **rabbits/bunnies as well as cats and dogs**, with repeat visits for rabbits noted. - A **pet health care plan** referenced by multiple owners as a way to manage costs. ## Services Based on the website summary and the latest reviews, services and capabilities mentioned include: - **24-hour care** (stated on the website). - **Emergency/urgent care** (walk-in injury assessed; last-minute unwell kitten appointment). - **Diagnostic imaging** (stated on the website). - **Nurse consultations** (stated on the website). - **Telephone advice** in a worrying situation (constipated cat while owner was away). - **Medication/injections** (anti-inflammatory injection mentioned). - **Neutering/spay surgery** (spays for two dogs mentioned, with post-procedure care appreciated). - Care for **rabbits**, **cats/kittens**, and **dogs** (all explicitly mentioned in reviews). Structured clinic data also states it is a **Veterinary Nurse Training facility**. ## Pricing Only specific prices mentioned in reviews: - **£50 initial fee to examine a kitten** at a last-minute Saturday appointment (reviewer compared this favourably to other places quoting “well over £100” just for an exam). - A complaint about being charged **“over £100” for an emergency call out**, **plus** the cost of an anti-inflammatory injection, after arriving without an appointment. Several reviewers mention a **pet health care plan/Care Plan** that “saves money” or provides “peace of mind,” but **no plan pricing or inclusions** were stated. ## People Named individuals mentioned in reviews: - **Agata** (role not stated): praised for being “fantastic” with a dog (Nell) and for explaining everything clearly during the appointment. - **Kingsley** (role not stated): repeatedly appreciated for handling rabbits well; one owner says he is “always fantastic” with their rabbits and seems to care about their wellbeing. - **Stuart** (role not stated): mentioned by a dissatisfied reviewer who felt the practice “gone down hill since Stuart gone.” Front-desk experience is mixed: one recent review describes a **poor welcome** and an unhappy receptionist; others report being **welcomed warmly** and finding booking easy. ## Reviews **Google rating: 4.7 stars from 373 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear communication and explanations:** multiple owners mention advice and explanations being given (including explaining medicines and costs). - **Ability to help in urgent situations:** examples include a **last-minute Saturday** slot for an ill kitten and a vet assessing a dog’s injured foot without an appointment. - **Strong experiences with specific vets (as named above):** Agata with a dog; Kingsley with rabbits. - **Pricing experiences are mixed:** one reviewer was happy with a **£50** initial exam fee and described prices as reasonable; another was unhappy about being charged **over £100** for what they believed was an emergency call-out. - **Service/“welcome” inconsistency:** one recent review reports a poor reception experience and high staff turnover, while others describe friendly welcomes and consistently good service.

## Summary E C Straiton & Partners describes itself as a long-running mixed veterinary practice (caring for pets, farm animals and horses since the 1940s) and states it offers 24-hour emergency services. No corporate group affiliation is stated in the available sources. From the latest reviews, owners most often point to how the team handles nervous dogs and takes time during appointments—for example, a vet collecting an anxious elderly terrier from the car for treatment, and another owner noting the vet “spent time” with their retriever and gave detailed advice. Routine preventive care and common problems also come up in recent visits, including booster/annual vaccinations, nail care, and treatment for a suspected urinary tract infection in a puppy. ## Services Based on the clinic website summary and the latest written reviews available to us, services and capabilities mentioned include: - Mixed practice care for **pets, farm animals, and horses** (website) - **24-hour emergency services** (website; also referenced in reviews as in-house 24-hour emergency cover) - **Vaccinations**: booster injections, annual jabs, puppy second injections (reviews) - **Parasite control**: worming tablets (reviews) - **Basic clinical work-up and treatment**: a puppy found to have a **UTI** and prescribed medication (reviews) - **Nail care**: treatment for very long toenails (reviews) ## People - **“Charlie” (vet)**: described as kind and gentle during an annual vaccination visit, helping make it a pleasant appointment for a spaniel and owner. - **Unspecified vets/team members**: repeatedly mentioned as taking time to listen and explain, and handling anxious dogs with extra care—one owner notes a vet collected their very nervous elderly terrier from the car for treatment. ## Reviews **Google rating: 4.7 stars from 111 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Handling of **nervous/anxious dogs**: examples include collecting a dog from the car to reduce stress and being gentle during vaccinations. - **Time and communication**: owners mention vets spending time with the pet, listening to the owner, and giving advice rather than rushing. - **Everyday care and problem-solving**: boosters/annual jabs and puppy vaccinations; one report of a puppy’s UTI being identified and treated with medication plus worming tablets. - **Clinic environment and manner**: a clean waiting room and polite, pleasant staff are specifically mentioned.

## Summary Moorland Veterinary Centre Ltd appears to be set up for both routine care and urgent cases, with reviews describing same-day appointments, emergency surgery, and ongoing inpatient care. The practice is also listed as a veterinary nurse training facility and as providing emergency veterinary services. Owners frequently mention vets explaining options clearly so they can make informed decisions, and several reviews describe end-of-life care including at-home euthanasia. Experiences are mixed: alongside repeated praise for compassionate, practical care, there are also accounts of traumatic vaccination handling, lack of response to a complaint email, and dissatisfaction with treatment decisions in a bleeding/wound case. ## Services - **Emergency/urgent care:** Owners describe being seen urgently after a road traffic accident, and an emergency operation followed by a week of care for an intestinal blockage/pancreatitis after eating an electrical connector. - **Same-day appointments:** One reviewer reports being given an appointment on the same day to see their dog. - **Vaccinations and microchipping:** Mentioned for a puppy’s first and second injections and being chipped. - **Wound/tail injury care:** One review describes repeated bandage/dressing changes after a puppy cut his tail. - **End-of-life care (including at-home euthanasia):** Multiple reviews describe euthanasia support, including vets coming to the owner’s home. - **Decision-making approach:** Several owners say the vets provide information to help them choose between options, and one review describes practical advice without pushing additional medication or charges. - **Veterinary nurse training facility:** Listed in the provided clinic data. ## People - **Joe and Katie:** Specifically thanked by name in a review for their care during an emergency visit for a cat hit by a car. - **Receptionist “Samatha” (spelling as written in review):** One reviewer reports a rude interaction by phone, contrasting it with their usual experience of the practice being “excellent.” - **Unspecified clinicians:** Reviews describe staff using treats and fuss to build a puppy’s trust during a first vaccination/microchip visit, but a different clinician was described as struggling with a second vaccination (multiple attempts, changing needle size mid-procedure), leaving the puppy distressed. Another owner highlights vets giving clear explanations and not pressuring for extra tests/medication. ## Reviews **3.9 stars from 161 reviews.** Themes below are drawn from the latest written reviews available to us. - **Strong praise in emergencies and serious illness:** Examples include care after a cat was hit by a car, and an emergency operation plus a week of care for a dog with a blockage and pancreatitis. - **Communication and restraint on treatment/cost:** Several owners say vets explain options for informed choices, avoid unnecessary testing (especially for an elderly cat), and give practical advice without pushing extra medication/charges. - **End-of-life support:** Multiple reviews describe compassionate euthanasia care, including vets visiting the home. - **Negative experiences with handling and follow-up:** One owner reports a traumatic second vaccination experience for their puppy and says they received no reply after emailing a complaint. - **Disputed clinical judgement in a wound/bleeding case:** One reviewer alleges poor progress with repeated dressings, being sent home while still bleeding, and being advised euthanasia before another practice resolved the issue; this conflicts with other reviews describing effective treatment and appropriate, realistic care.

## Summary Swinfen Veterinary Centre describes itself as a family-run practice providing medical and surgical care for dogs, cats, rabbits and small mammals, with stated interests including orthopaedics, ophthalmology, internal medicine and soft tissue surgery, plus greyhound/working-dog care and canine athletic medicine. Reviews align with a small-practice feel (one mentions “one on one service” compared with “big practices”) and name “Don” as the vet. Recent feedback is mixed: several owners describe thorough examinations with clear explanations and medication plans, while one owner reports a puppy visit where they felt key checks were missed during a vaccination/check-up appointment. ## Services - **General veterinary care for pets & small animals** (dogs, cats, rabbits, small mammals) including medical and surgical procedures (website). - **Orthopaedics, ophthalmology, internal medicine, soft tissue surgery** listed as specialties (website). - **Greyhound and working-dog care** and **canine athletic medicine** mentioned as areas of focus (website). - **Out-of-hours emergency cover** is described as being provided with help from other practices, with an emphasis on **telephone advice if a visit isn’t required** (website). - Services referenced by reviewers include: - **Eyelid surgery** for “turned in eyelids” (entropion is implied but not named) with a **10‑day cone** mentioned during recovery (review). - An **operation** on a dog described as having “went well” (procedure not specified) (review). - **Vaccination** and **worming tablets** visits (review). - **Medication course** given after an exam, with advice to return if still concerned after **10 days** (review). - **Dog grooming/trimming** (“perfect trims”) (review). ## People - **Don (vet)**: mentioned by name in multiple reviews. Owners describe him explaining findings during an examination, reassuring them when nothing serious was found, and setting a clear plan (a 10‑day medication course with an offer to return if still concerned). Another reviewer chose the practice after a bad experience elsewhere and says Don was friendly and knowledgeable. - **Don’s wife**: one review describes “Don and his wife” as “lovely,” and valued the more one-to-one style of service. - **Annie**: praised for giving a dog “the most perfect trims,” suggesting a grooming role. ## Reviews **Google rating: 4.7 stars from 85 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Thoroughness and communication are praised by some, questioned by others:** one owner describes a “thorough examination” with explanations and reassurance; another reports a puppy check-up where they felt important checks (eyes, ears, heart, microchip, etc.) weren’t done and left feeling “ripped off.” - **Surgery outcomes mentioned positively:** examples include an eyelid problem resolved after surgery and another dog “operation” described as going well. - **Practical treatment plans:** a 10‑day medication course was provided with guidance on what to do if concerns continued. - **Friendly, small-practice feel:** reviewers mention being welcomed, “one on one service,” and friendliness compared with larger practices. - **Price comments are subjective:** one reviewer says “great prices” and another calls prices “reasonable,” but no actual fees are stated.